Case Study: Confectionery Production

Abstract

This case study is based around a confectionery production unit. This firm produces sugar- and chocolate-based confectionery mainly sold through its own retail outlets. The case study highlights the problems created by the firm through the lack of availability of ‘good’ data this lack of good/timely data inhibited the effective planning and control of their production processes. These problems resulted in the low morale of production workers, and they were blamed for not achieving production targets and the production a high percentage of reject goods, and the subsequent loss of profits.