Skip to main content

Social Presence in Technology-Enabled Team Learning Environments

  • Chapter
  • First Online:
Perspectives on Digitally-Mediated Team Learning

Abstract

Social presence has been identified as one of the key factors in influencing motivation in learning. Social presence helps in increasing interactivity which fosters genuine learning and development of a community of inquiry, development of higher levels of critical thinking, reflection, and problem-solving. An analysis of social presence and lack of social presence emphasizes the need for educators to evaluate the degree of social presence in the online learning environment. Technology affords ways for teams to build interaction within the team and with the instructor. Suggestions for best and promising practices in evaluating social presence in online technology-mediated team learning and methods for increasing social presence are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • AbuSeileek, A. F. (2012). The effect of computer-assisted cooperative learning method and group size on the EFL learners’ achievement in communication skills. Computers and Education, 58(1), 231–239. https://doi.org/10.1016/j.compedu.2011.07.011

    Article  Google Scholar 

  • Aggarwal, P., & O’Brien, C. L. (2008). Social loafing on group projects: Structural antecedents and effect on student satisfaction. Journal of Marketing Education, 30(3), 255–264. https://doi.org/10.1177/0273475308322283

    Article  Google Scholar 

  • Akcaoglu, M., & Lee, E. (2016). Increasing social presence in online learning through small group discussions. The International Review of Research in Open and Distributed Learning, 17(3). https://doi.org/10.19173/irrodl.v17i3.2293

  • Alnuaimi, O. A., Robert, L. P., & Maruping, L. M. (2010). Team size, dispersion, and social loafing in technology-supported teams: A perspective on the theory of moral disengagement. Journal of Management Information Systems, 27(1), 203–230. https://doi.org/10.2753/MIS0742-1222270109

    Article  Google Scholar 

  • Anderson, T., Rourke, L., Garrison, R., & Archer, W. (2001). Assessing teaching presence in a computer conferencing context. JALN, 5(2). https://doi.org/10.24059/olj.v5i2.1875

  • Balakrishnan, V., & Gan, C. L. (2016). Students’ learning styles and their effects on the use of social media technology for learning. Telematics and Informatics, 33(3), 808–821.

    Google Scholar 

  • Bertucci, A., Conte, S., Johnson, D. W., & Johnson, R. T. (2010). The impact of size of cooperative group on achievement, social support, and self-esteem. The Journal of General Psychology, 137(3), 256–272.

    Article  Google Scholar 

  • Biocca, F., Harms, C., & Burgoon, J. K. (2003). Toward a more robust theory and measure of social presence: Review and suggested criteria. Presence: Teleoperators & Virtual Environments, 12(5), 456–480. https://doi.org/10.1162/105474603322761270

    Article  Google Scholar 

  • Choe, R. C., Scuric, Z., Eshkol, E., Cruser, S., Arndt, A., Cox, R., Toma, S. P., Shapiro, C., Levis-Fitzgerald, M., Barnes, G., & Crosbie, R. H. (2019). Student satisfaction and learning outcomes in asynchronous online lecture videos. CBE—Life Sciences Education, 18(4), ar55, 1–14.

    Article  Google Scholar 

  • Chorianopoulos, K. (2018). A taxonomy of asynchronous instructional video styles. International Review of Research in Open and Distributed Learning, 19(1), 294.

    Article  Google Scholar 

  • Clark, C., Strudler, N., & Grove, K. (2015). Comparing asynchronous and synchronous video vs. text based discussions in an online teacher educational course. Online Learning, 19(3), 48–s69.

    Article  Google Scholar 

  • Everson, M., Gundlach, E., & Miller, J. (2013). Social media and the introductory statistics course. Computers in Human Behavior, 29(5), A69–A81.

    Article  Google Scholar 

  • Fahy, P. J. (2003). Indicators of support in online interaction. The International Review of Research in Open and Distributed Learning, 4(1). https://doi.org/10.19173/irrodl.v4i1.129

  • Gabelica, C., Van den Bossche, P., Fiore, S. M., Segers, M., & Gijselaers, W. H. (2016). Establishing team knowledge coordination from a learning perspective. Human Performance, 29(1), 33–53. https://doi.org/10.1080/08959285.2015.1120304

    Article  Google Scholar 

  • Garrison, D. R. (2007). Online community of inquiry review: Social, cognitive and teaching presence issues. Journal of Asynchronous Learning Networks, 11(1), 61–72.

    Google Scholar 

  • Garrison, D. R., Anderson, T., & Archer, W. (2001). Critical thinking and computer conferencing: A model and tool to access cognitive presence. American Journal of Distance Education, 15(1), 7–23.

    Article  Google Scholar 

  • Gautreau, C., Glaeser, B. C., Renold, L. C., Ahmed, S., Lee, J., Carter-Wells, J., Worden, M., Boynton, E. D., & Schools, J. (2012). Video conferencing guidelines for faculty and students in graduate online courses. Journal of Online Learning and Teaching, 8(4), 277–278.

    Google Scholar 

  • Green, G. (2003). Developing teams: Training and development 11.06. Wiley.

    Google Scholar 

  • Gunawardena, C. N., & Zittle, F. J. (1997). Social presence as a predictor of satisfaction within a computer-mediated conferencing environment. American Journal of Distance Education, 11(3), 8–26.

    Article  Google Scholar 

  • Hennessy, C., & Forrester, G. (2014). Developing a framework for effective audio feedback: A case study. Assessment and Evaluation in Higher Education, 39(7), 777–789. https://doi.org/10.1080/02602938.2013.870530

    Article  Google Scholar 

  • Hill, H. (2001). Team-based learning. Gower Publishing Limited.

    Google Scholar 

  • Huang, Y. (2017). Exploring students’ acceptance of team messaging services: The roles of social presence and motivation. British Journal of Educational Technology, 48(4), 1047–1061. https://doi.org/10.1111/bjet.12468

    Article  Google Scholar 

  • Ishak, T., Kurniawan, R., Zainuddin, Z., & Keumala, C. M. (2020). The role of pre-class asynchronous online video lectures in flipped-class instruction: Identifying students’ perceived need satisfaction. Journal of Pedagogical Research, 4(1), 1–11. https://doi.org/10.33902/jpr.v4i1.145

    Article  Google Scholar 

  • Karakoyun, F., & Yapici, I. Ãœ. (2016). Use of digital storytelling in biology teaching. Universal Journal of Educational Research, 4(4), 895–903.

    Article  Google Scholar 

  • Karal, H., Cebi, A., & Turgut, Y. E. (2011). Perceptions of students who take synchronous courses through video conferencing about distance education. Turkish Online Journal of Educational Technology-TOJET, 10(4), 276–293.

    Google Scholar 

  • Kear, K., Chetwynd, F., & Jefferis, H. (2014). Social presence in online learning communities: The role of personal profiles. Research in Learning Technology, 22. https://doi.org/10.3402/rlt.v22.19710

  • Kim, Y., Kim, Y., Hwang, E., Hwang, E., Rho, S., & Rho, S. (2018). Twitter news-in-education platform for social, collaborative, and flipped learning. The Journal of Supercomputing, 74(8), 3564–3582. https://doi.org/10.1007/s11227-016-1776-x2018

    Article  Google Scholar 

  • Kozlowski, S. W. J., & Ilgen, D. R. (2006). Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest, 7(3). https://doi.org/10.1111/j.1529-1006.2006.00030

  • Land, S., & Jonassen, D. (Eds.). (2012). Theoretical foundations of learning environments. Routledge.

    Google Scholar 

  • Leshchenko, M., Ruban, L., & Tymchuk, L. (2017). Digital storytelling in a foreign language classroom of higher educational establishments (pp. 428–439). ICTERI.

    Google Scholar 

  • Lowry, P. B., Roberts, T. L., Romano, N. C., Cheney, P. D., & Hightower, R. T. (2006). The impact of group size and social presence on small-group communication: Does computer-mediated communication make a difference? Small Group Research, 37(6), 631–661. https://doi.org/10.1177/1046496406294322

    Article  Google Scholar 

  • Lumsden, G., Lumsden, D., & Wiethoff, C. (2010). Communicating in groups and teams: Sharing leaderships (5th ed.). Wadsworth Cengage Learning.

    Google Scholar 

  • Mayer, R. E. (2009). Multimedia Learning. Cambridge University Press.

    Google Scholar 

  • Mellon, C. A. (1999). Digital storytelling: Effective learning through the internet. Educational Technology, 39(2), 46–50.

    Google Scholar 

  • Mendez, M. J., Arkoubi, K. A., & Cai-Hillon, Y. (2015). Business leadership education: A virtual storytellers exercise. Academy of Educational Leadership Journal, 19(1), 31.

    Google Scholar 

  • Moridani, M. (2007). Asynchronous video streaming vs. synchronous videoconferencing for teaching a pharmacogenetic pharmacotherapy course. American Journal of Pharmaceutical Education, 71(1), 16. https://doi.org/10.5688/aj710116

    Article  Google Scholar 

  • Muirhead, B., & Juwah, C. (2004). Interactivity in computer-mediated college and university education: A recent review of the literature. Journal of Educational Technology & Society, 7(1), 12–20.

    Google Scholar 

  • Oh, C. S., Bailenson, J. N., & Welch, G. F. (2018). A systematic review of social presence: Definition, antecedents, and implications. Frontiers in Robotics and AI, 5, 114.

    Article  Google Scholar 

  • Olesova, L. A., Richardson, J., Weasenforth, D., & Meloni, C. (2011). Using asynchronous instructional audio feedback in online environments: A mixed methods study. MERLOT Journal of Online Learning and Teaching, 7(1), 30–42.

    Google Scholar 

  • Rasiah, R. R. V. (2014). Transformative higher education teaching and learning: Using social media in a team-based learning environment. Procedia-Social and Behavioral Sciences, 123, 369–379.

    Article  Google Scholar 

  • Rehn, N., Maor, D., & McConney, A. (2016). Investigating teacher presence in courses using synchronous videoconferencing. Distance Education, 37(3), 302–316. https://doi.org/10.1080/01587919.2016.1232157

    Article  Google Scholar 

  • Rourke, L., Anderson, T., Garrison, D. R., & Archer, W. (1999). Assessing social presence in asynchronous text-based computer conferencing. Journal of Distance Education, 14(2), 51–70.

    Google Scholar 

  • Shen, K. N., You, A. Y., & Khalifa, M. (2010). Knowledge contribution in virtual communities: Accounting for multiple dimensions of social presence through social identity. Behavior and Information Technology, 29(4), 337–348.

    Article  Google Scholar 

  • Shelby-Caffey, C., Úbéda, E., & Jenkins, B. (2014). Digital storytelling revisited: An educator’s use of an innovative literacy practice. The Reading Teacher, 68(3), 191–199. https://doi.org/10.1002/trtr.1273

    Article  Google Scholar 

  • Sibley, J., Ostafichuk, P., Robertson, B., Franchini, B., & Kubitz, K. (2014). Getting started with team-based learning. Stylus Publishing LLC.

    Google Scholar 

  • Smeda, N., Dakich, E., & Sharda, N. (2014). The effectiveness of digital storytelling in the classrooms: A comprehensive study. Smart Learning Environments, 1(1), 6.

    Article  Google Scholar 

  • Swan, K., & Shih, L. F. (2005). On the nature and development of social presence in online course discussions. Journal of Asynchronous Learning Networks, 9(3), 115–136.

    Google Scholar 

  • Thompson, R., & Lee, M. J. (2012). Talking with students through screencasting: Experimentations with video feedback to improve student learning. The Journal of Interactive Technology and Pedagogy, 1(1), 1–16.

    Google Scholar 

  • Tu, C. H. (2002). The measurement of social presence in an online learning environment. International Journal on E-Learning, 1(2), 34–45.

    Google Scholar 

  • Valenzuela, F., Fisher, J., Whale, S., & Adapa, S. (2013). Developing and evaluating social presence in the online learning environment. International Proceedings of Economics Development and Research, 60, 95–101. https://doi.org/10.7763/IPEDR.2013.V60.20

    Article  Google Scholar 

  • Wang, H. (2010, February). Eight ways to increase social presence in your online classes. Faculty Focus. https://www.facultyfocus.com/articles/online-education/eight-ways-to-increase-social-presence-in-your-online-classes/

  • Wang, R., Scown, P., Urquhart, C., & Hardman, J. (2014). Tapping the educational potential of Facebook: Guidelines for use in higher education. Education and Information Technologies, 19(1), 21–39. https://doi.org/10.1007/s10639-012-9206-z

    Article  Google Scholar 

  • Wei, C.-W., Chen, N.-S., & Kinshuk, D. R. (2012). A model for social presence in online classrooms. Educational Technology Research and Development, 60(3). https://doi.org/10.1007/s11423-012-9234-9

  • Whiteside, A. L., Garrett, D. A., & Swan, K. (Eds.). (2017). Social presence in online learning: Multiple perspectives on practice and research. ProQuest Ebook Central. https://ebookcentral.proquest.com

  • Zhan, Z., & Mei, H. (2013). Academic self-concept and social presence in face-to-face and online learning: Perceptions and effects on students’ learning achievement and satisfaction across environments. Computers & Education, 69, 131–138. https://doi.org/10.1016/j.compedu.2013.07.002

    Article  Google Scholar 

  • Zhao, S. (2003). Toward a taxonomy of copresence. Presence: Teleoperators & Virtual Environments, 12(5), 445–455. https://doi.org/10.1162/105474603322761261

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Caroline Kairu .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Association for Educational Communications and Technology

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Kairu, C. (2021). Social Presence in Technology-Enabled Team Learning Environments. In: Campbell, L.O., Hartshorne, R., DeMara, R.F. (eds) Perspectives on Digitally-Mediated Team Learning. Educational Communications and Technology: Issues and Innovations. Springer, Cham. https://doi.org/10.1007/978-3-030-77614-5_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-77614-5_11

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77613-8

  • Online ISBN: 978-3-030-77614-5

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics