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Decision Space: Collective Intelligence

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Crowd-Based Business Models

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Abstract

There are two-way and three-way decision spaces that involve multiple information taxonomy. In the three-way decision spaces, three basic elements: decision measurement, decision conditions, and decision evaluation functions are unified. The major challenges with collective intelligence are the screening, modeling, and measurement of information to make appropriate business decisions. This chapter discusses the ways of collective information decision process by involving the stakeholders and managers. The importance of stakeholder management and business governance in the decision process, interactive planning and governance, value chain management, and the pattern of market competition and growth in the crowd-based business ecosystems have been discussed in this chapter. Business governance, scaling, and performance management have been discussed in this chapter in the context of transformative relationship between data and people, which creates new forms of collective search for solutions and decision-making. This chapter argues that the crowd-based business model has emerged as voluntary open collaboration in the development of creative solutions that mobilizes experience-led paradigms to improve the business performance of global–local firms.

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Notes

  1. 1.

    In Mumbai, one of the largest cosmopolitan cities in South-east Asia, Dabbawala (lunch-box delivery person) is a conventional logistics and transportation system for delivering the food packs to the thousands of employees working in various organizations within the city. Dabbawala organization use bicycles, motorcycles, delivery vans, and public transport to deliver food packs.

  2. 2.

    For details see https://www.oculus.com/.

  3. 3.

    For details see https://www.brooklinen.com/.

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Authors and Affiliations

  1. EGADE Business School, Tecnologico de Monterrey, Mexico City, Mexico

    Rajagopal

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Correspondence to Rajagopal .

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Rajagopal (2021). Decision Space: Collective Intelligence. In: Crowd-Based Business Models. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-77083-9_4

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