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Users Adaptation and Infusion of Smart City App

Part of the Lecture Notes in Computer Science book series (LNISA,volume 12782)

Abstract

Smart city app is an important link in the process of urban intelligence. However, many users fail to make full use of system functions after adoption. To solve this problem, this paper analyzes the adaptive information behavior of users. It adopts grounded theory-based qualitative research to conduct personal in-depth interviews and focus group interviews with 23 interviewees, and builds a model of influencing factors on the adaptive behavior of smart app users. The research shows that emotional perception, smart environment, users’ personal characteristics and non-linear tasks are the main influencing factors on users’ adaptive behavior, and technology exploration behavior has a positive effect on technology utilization behavior.

Keywords

  • Adaptive information behavior
  • Smart city app
  • Grounded theory
  • Process model

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Acknowledgement

This research was supported by two grants respectively funded by the Natural Science Foundation of Guangdong (No.: 2018A030313706) and the National Natural Science Foundation of China (No.: 71974215).

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Correspondence to Guochao Peng .

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Zhang, B., Liu, C., Kong, Y., Wang, Y., Peng, G. (2021). Users Adaptation and Infusion of Smart City App. In: Streitz, N., Konomi, S. (eds) Distributed, Ambient and Pervasive Interactions. HCII 2021. Lecture Notes in Computer Science(), vol 12782. Springer, Cham. https://doi.org/10.1007/978-3-030-77015-0_6

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  • DOI: https://doi.org/10.1007/978-3-030-77015-0_6

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