Abstract
Ecommerce packaging is a threat to ecological environment. Package-free return modes could be an implementable measure to reduce ecommerce packaging and create green value for the planet. Basically, online consumers can directly return online purchases in store without packaging them. This article introduces a package-free return mode and illustrates the value of offering the return service. By reviewing and comparing with relevant literature, this article reveals that package-free returns are an interesting research topic and merits further research.
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Notes
- 1.
Regarding the package-free return process of the company Happy Returns, please see: https://retailers.happyreturns.com/resource/reduce-your-cardboard-footprint.
- 2.
The relevant studies and references will be presented in the conference.
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Li, Y., Feng, C., Liu, H. (2021). Package-Free Returns: A Trend in Green Ecommerce. In: MartÃnez-López, F.J., López López, D. (eds) Advances in Digital Marketing and eCommerce. DMEC 2021. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-76520-0_34
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