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Opportunities and Challenges of Digital Technologies for Inclusion

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Part of the Lecture Notes in Networks and Systems book series (LNNS,volume 220)

Abstract

Digital technologies are profoundly changing our daily life and our society more in general. This transformation brings new opportunities and challenges also in terms of inclusion. Indeed, some technologies can present barriers in terms of adoption and accessibility; for this reason, it is important to elaborate new methodologies that can guide the design process in order to be more inclusive. At the same time, digital services and products can empower citizens to fight social exclusion, or assist people with disabilities for enabling them to perform activities that they have not been able to do before, or to increase participation of disadvantaged people in social and economic activities. This paper shows the current trends in terms of design applied to digital technologies and highlights the importance and urgency of this topic calling all researchers from academia and industry for action to leverage “design for all” methods in order to increase inclusion in our connected world.

Keywords

  • Digital technologies
  • Inclusive design
  • Design for all/universal design
  • Human-computer interaction

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  • DOI: 10.1007/978-3-030-74605-6_25
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Correspondence to Alessandra Rinaldi .

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Caon, M., Steffan, I.T., Rinaldi, A. (2021). Opportunities and Challenges of Digital Technologies for Inclusion. In: Black, N.L., Neumann, W.P., Noy, I. (eds) Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021). IEA 2021. Lecture Notes in Networks and Systems, vol 220. Springer, Cham. https://doi.org/10.1007/978-3-030-74605-6_25

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  • DOI: https://doi.org/10.1007/978-3-030-74605-6_25

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-74604-9

  • Online ISBN: 978-3-030-74605-6

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