Abstract
Despite the current emphasis on benefit in stakeholders’ minds, there is still a focus on cost management when it comes down to the day-to-day work in modern software development. This works counter to underlying assumptions in modern development methodology. We motivate a more deliberate approach to benefits management during development, but it is the combination of cost and benefits management that saves the day.
What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.
PETER DRUCKER
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Hannay, J.E. (2021). Business Value Disadvantaged. In: Benefit/Cost-Driven Software Development. Simula SpringerBriefs on Computing, vol 8. Springer, Cham. https://doi.org/10.1007/978-3-030-74218-8_1
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DOI: https://doi.org/10.1007/978-3-030-74218-8_1
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