Abstract
This paper presents the results of an experiment which examines the user acceptance on highly and fully automated smart vehicle comfort functionalities in frequent and routine situations. Participants of the study (n = 75) were randomly assigned to read a short vignette that described routine scenarios involving either a fully or a highly automated smart comfort function. Participants who read the first vignette, about highly automated comfort functions, expressed a significantly higher acceptance score compared to participants who read the second vignette, about fully automated comfort functions. Overall, results suggest a considerable level of acceptance of smart automated comfort functions in routine situations. Older respondents expressed a smaller mean acceptance score, and participants already familiar with smart personal assistants revealed to have higher acceptance. Future research should evaluate long-term acceptance in a prototype or simulation environment.
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Guinea, M., Stang, M., Nitsche, I., Sax, E. (2021). Acceptance of Smart Automated Comfort Functionalities in Vehicles. In: Ahram, T., Taiar, R., Groff, F. (eds) Human Interaction, Emerging Technologies and Future Applications IV. IHIET-AI 2021. Advances in Intelligent Systems and Computing, vol 1378. Springer, Cham. https://doi.org/10.1007/978-3-030-74009-2_42
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DOI: https://doi.org/10.1007/978-3-030-74009-2_42
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