Skip to main content

Anonymity in COVID-19 Online Donations: A Cross-Cultural Analysis on Fundraising Platforms

  • Conference paper
  • First Online:
Advances in Information and Communication (FICC 2021)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1364))

Included in the following conference series:

Abstract

Donating money anonymously is often perceived as an act of altruism in Western culture and a similar concept of ‘ikhlas’ (sincerity) in Indonesia. Yet, this prosocial behavior can also be utilized to cope with unpleasant feelings associated with such donations (e.g., fear of social judgment, guilt) making it otherwise a rather self-serving act. In that regard, we analyzed 20,000 individual donation transactions made for COVID-19 campaigns on two popular fundraising platforms: GoFundMe in the United States and Kitabisa in Indonesia. We found that GoFundMe donors tended to self-identify (33.18% opted for anonymity) while Kitabisa donors tended to conceal their identities (73.89% opted for anonymity). Adjusting the donations to the fractions of GDPs, we further found that anonymous donors on Kitabisa donated significantly less amounts of money (M = .11, SD = .54) in contrast to their self-identified counterparts (M  = .26, SD = 3.63), who donated even higher amounts of money than anonymous donors on GoFundMe (M = .16, SD = .66). Even though the amount of money may not always entail the rate of altruism nor ikhlas, the significant findings bring the cultural belief associated with such anonymous donations into questions.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    https://www.gofundme.com/.

  2. 2.

    https://kitabisa.com/.

References

  1. COVID-19 dashboard by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University (JHU) (2020). https://coronavirus.jhu.edu/map.html. Accessed 24 May 2020

  2. Rothwell, J., Van Drie, H.: The effect of COVID-19 and disease suppression policies on labor markets: a preliminary analysis of the data. https://www.brookings.edu/research/the-effect-of-covid-19-and-disease-suppression-policies-on-labor-markets-a-preliminary-analysis-of-the-data/. Accessed 24 May 2020

  3. Kunst, A.: Percentage of income loss due to the COVID-19 / coronavirus pandemic 2020. https://www.statista.com/statistics/1108072/percentage-of-income-loss-due-to-the-covid-19-corona-pandemic/. Accessed 24 May 2020

  4. Panchal, N., Kamal, R., Orgera, K., Cox, C., Garfield, R., Hamel, L., Muňana, C., Chidambaram, P.: The Implications of COVID-19 for Mental Health and Substance Use. https://www.kff.org/coronavirus-covid-19/issue-brief/the-implications-of-covid-19-for-mental-health-and-substance-use/. Accessed 24 May 2020

  5. Charities Aid Foundation: CAF World Giving Index 10th Edition. Charities Aid Foundation (2019)

    Google Scholar 

  6. Compare Countries Indonesia and the United States by Hofstede Insights (2020). https://www.hofstede-insights.com/country-comparison/indonesia,the-usa/. Accessed 31 July 2020

  7. Burtch, G., Ghose, A., Wattal, S.: An empirical examination of users’ information hiding in a crowdfunding context. In: International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design, vol. 1, pp. 343–361 (2013)

    Google Scholar 

  8. Sisco, M.R., Weber, E.U.: Examining charitable giving in real-world online donations. Nat. Commun. 10, 1–8 (2019). https://doi.org/10.1038/s41467-019-11852-z

    Article  Google Scholar 

  9. Raihani, N.J.: Hidden altruism in a real-world setting. Biol. Let. 10(1), 20130884 (2014)

    Article  Google Scholar 

  10. Kurzban, R., Burton-Chellew, M.N., West, S.A.: The evolution of altruism in humans. Annu. Rev. Psychol. 66, 575–599 (2015). https://doi.org/10.1146/annurev-psych-010814-015355

    Article  Google Scholar 

  11. Savary, J., Goldsmith, K.: Unobserved altruism: how self-signaling motivations and social benefits shape willingness to donate. J. Exp. Psychol. Appl. (2020). https://doi.org/10.1037/xap0000261

    Article  Google Scholar 

  12. de Waal, F.B.M.: Putting the altruism back into altruism: the evolution of empathy. Annu. Rev. Psychol. 59, 279–300 (2008). https://doi.org/10.1146/annurev.psych.59.103006.093625

    Article  Google Scholar 

  13. Chizanah, L., Hadjam, M.N.R.: Penyusunan instrumen pengukuran ikhlas. Psikologika 18, 39–49 (2013)

    Google Scholar 

  14. Chizanah, L., Hadjam, M.N.R.: Validitas konstruk ikhlas: Analisis faktor eksploratori terhadap instrumen skala ikhlas. J. Psikologi 38(2), 199–214 (2011)

    Google Scholar 

  15. Goddard, C.: Sabar, ikhlas, setia - Patient, sincere, loyal? Contrastive semantics of some ‘virtues’ in Malay and English. J. Pragmat. 33, 653–681 (2001)

    Article  Google Scholar 

  16. Chizanah, L.: Ikhlas = prososial? (Study komparasi berdasar caps). J. Psikol. Islam 8, 145–163 (2011)

    Google Scholar 

  17. Raihani, N.J., Smith, S.: Competitive helping in online giving. Curr. Biol. 25(9), 1183–1186 (2015). https://doi.org/10.1016/j.cub.2015.02.042

    Article  Google Scholar 

  18. Zak, P.J., Stanton, A.A., Ahmadi, S.: Oxytocin increases generosity in humans. PLoS One 1–5 (2007). https://doi.org/10.1371/journal.pone.0001128

  19. Koo, M., Fishbach, A.: Giving the self: increasing commitment and generosity through giving something that represents one’s essence. Soc. Psychol. Pers. Sci. 7(4), 339–348 (2016). https://doi.org/10.1177/1948550616628607

    Article  Google Scholar 

  20. Umer, H.: Revisiting generosity in the dictator game: experimental evidence from Pakistan. J. Behav. Exp. Econ. 84, 101503 (2020). https://doi.org/10.1016/j.socec.2019.101503

  21. Vogt, W.P., Johnson, R.B.: The SAGE Dictionary of Statistics & Methodology: A Nontechnical Guide for the Social Sciences. Sage Publication (2015)

    Google Scholar 

  22. Web Scraper Homepage. https://webscraper.io/. Accessed 24 May 2020

  23. Lumley, T., Diehr, P., Emerson, S., Chen, L.: The importance of the normality assumption in large public health data sets. Annu. Rev. Public Health 23, 151–169 (2002)

    Article  Google Scholar 

  24. The World Bank Homepage. https://data.worldbank.org/indicator/NY.GDP.PCAP.CD?locations=US. Accessed 26 May 2020

  25. The World Bank Homepage. https://data.worldbank.org/indicator/NY.GDP.PCAP.CD?locations=ID. Accessed 26 May 2020

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Firman M. Firmansyah .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Firmansyah, F.M., Pratama, A.R. (2021). Anonymity in COVID-19 Online Donations: A Cross-Cultural Analysis on Fundraising Platforms. In: Arai, K. (eds) Advances in Information and Communication. FICC 2021. Advances in Intelligent Systems and Computing, vol 1364. Springer, Cham. https://doi.org/10.1007/978-3-030-73103-8_3

Download citation

Publish with us

Policies and ethics