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Blending of Physicians’ Leadership and Decision-Making Style Within Virtual Platforms for Improving Service Quality

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The Big Data-Driven Digital Economy: Artificial and Computational Intelligence

Part of the book series: Studies in Computational Intelligence ((SCI,volume 974))

Abstract

Literature demands for improving the quality of healthcare services, in response to high reported patient dissatisfaction from physicians’ diagnostic errors. Social networks are a promising platform facilitating healthcare professionals for knowledge-shared-decision making (DM), in addition to leadership. Past research argues on the vitality of decisions based on appropriate leadership using knowledge management. Hence, this literature review paper proposes a conceptual framework making one proposition viable for future quantitative empirical evidencing, bearing theoretical and managerial implications.

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Author information

Authors and Affiliations

  1. College of Business and Finance, Ahlia University, Manama, Bahrain

    Anjum Razzaque

  2. Zayed University, Dubai, United Arab Emirates

    Magdalena Karolak

Authors
  1. Anjum Razzaque
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  2. Magdalena Karolak
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Editors and Affiliations

  1. Accounting Finance and Banking, Ahlia University, Manama, Bahrain

    Abdalmuttaleb M. A. Musleh Al-Sartawi

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Razzaque, A., Karolak, M. (2021). Blending of Physicians’ Leadership and Decision-Making Style Within Virtual Platforms for Improving Service Quality. In: Musleh Al-Sartawi, A.M.A. (eds) The Big Data-Driven Digital Economy: Artificial and Computational Intelligence. Studies in Computational Intelligence, vol 974. Springer, Cham. https://doi.org/10.1007/978-3-030-73057-4_8

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