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Investigate the Effects of Behavioral Factors on Job Performance: A Conceptual Paper

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The Big Data-Driven Digital Economy: Artificial and Computational Intelligence

Part of the book series: Studies in Computational Intelligence ((SCI,volume 974))

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Abstract

This is a conceptual paper on the effect of behavioral factors on job performance, and to investigate the mediating effect of employee engagement between behavioral factors and job performance in Jordanian commercial banks. This paper aims to present literature reviews related to investigating behavioral factors. Also, this paper proposed a model that enables the organization to achieve job performance by includes some factors which are talent management, quality of work-life, and organizational climate. However, employee performance refers to behaviors that are relevant to organizational goals and that are under the control of individual employees. Job performance is the feeling of the employee about his job. Likewise, all factors need to harmonize and align together to reach the desired progress, success, and sustainability. This paper suggests statistical techniques such as normality tests, multicollinearity test, and EFA using the SPSS. For the measurement model and hypothesis testing using smart PLS. Likewise, the conclusion that was drawn is that the effect of investigating Behavioral factors including talent management, quality of work-life, and organizational climate maybe help increase job performance. For future research, this paper recommends that all variables affecting the individual factors of employees should be included and applied to a service sector to confirm the results.

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Authors and Affiliations

  1. Faculty of Business, Universiti Malaysia Terengganu, 21030, Kuala Nerus, Terengganu, Malaysia

    Aya Naser Magableh & Jasem Taleb Al-Tarawneh

  2. Faculty of Business, Economics and Social Development, Universiti Malaysia Terengganu, 21030, Kuala Nerus, Terengganu, Malaysia

    Khatijah Omar

Authors
  1. Aya Naser Magableh
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  2. Khatijah Omar
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  3. Jasem Taleb Al-Tarawneh
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Editors and Affiliations

  1. Accounting Finance and Banking, Ahlia University, Manama, Bahrain

    Abdalmuttaleb M. A. Musleh Al-Sartawi

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Magableh, A.N., Omar, K., Al-Tarawneh, J.T. (2021). Investigate the Effects of Behavioral Factors on Job Performance: A Conceptual Paper. In: Musleh Al-Sartawi, A.M.A. (eds) The Big Data-Driven Digital Economy: Artificial and Computational Intelligence. Studies in Computational Intelligence, vol 974. Springer, Cham. https://doi.org/10.1007/978-3-030-73057-4_27

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