Skip to main content

The Attitude of the Population Towards the Involvement of Volunteers in Elderly Care: Results from a Survey Experiment in Norway

  • Chapter
  • First Online:
Voluntary and Public Sector Collaboration in Scandinavia

Abstract

The authors investigate whether the population’s acceptance of reliance on more voluntary work in elderly care depends on how this need is framed. A survey experiment introduced four possible arguments. The analysis shows that framing influences the population’s attitudes. Arguments on increasing inequality and, to a certain extent, also financial sustainability make respondents less positive to assigning voluntary work an increased role, whereas the argument concerning supplementary services makes respondents more positive. The staff argument did not influence attitudes. The authors find strongest support for greater involvement of volunteers in elderly care among respondents with experience as volunteers in the welfare sector. An overall finding is that the population is divided on the issue of involving more unpaid voluntary work and that a narrow majority voiced a sceptical attitude.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Norwegian quotes are translated to English for the purpose of this book chapter.

  2. 2.

    In the final sample, respondents with a low level of education, young respondents and respondents with an immigrant background are slightly under-represented compared with the population as a whole. As the sample was randomly drawn, this has no significance for our experiment. Only genuine arguments actually used in political debate in Norway were presented to the respondents. The survey experiment was conducted by the data collection company Kantar among a pre-recruited online panel. Kantar obtains the participants’ consent, and data is collected in accordance with the Data Protection Agency’s guidelines for the processing of personal data. See https://www.galluppanelet.no/Privacy for a more detailed description of privacy and Kantar’s processing of personal data.

  3. 3.

    Survey experiments have been used in the fields of social policy and welfare research to identify people’s perception of what constitutes a fair distribution of the tax burden (Liebig & Mau, 2005), attitudes to different means of organising social welfare measures (Kangas et al., 2014), identifying perceptions of deserving poor (Will, 1993) and deserving of help in the area of health (Jensen & Petersen, 2017). This methodology has also been used in the area of pensions (Finseraas & Jakobsson, 2014; Scheubel et al., 2013).

References

  • Aardal, B. (2007). Saker og standpunkter. In B. Aardal (Ed.), Norske velgere. En studie av stortingsvalget 2005. Damm.

    Google Scholar 

  • Albertini, M. (2014). Support to the elderly and caring regimes: An analysis of patterns of informal support and their determinants in six European countries. In M. León (Ed.), The transformation of care in European societies (pp. 134–157). Palgrave Macmillan.

    Google Scholar 

  • Andfossen, N. B. (2019). Ulike typer frivillige i omsorgstjenestene – samstemt innsats eller mangfold til besvær? Tidsskrift for Velferdsforskning, 22(1), 25–42. https://doi.org/10.18261/issn.2464-3076-2019-01-02ER

    Article  Google Scholar 

  • Béland, D., & Cox, R. H. (Eds.). (2011). Ideas and politics in social science research. Oxford University Press.

    Google Scholar 

  • Bergens Tidende. (2019, August 2). Åpnet valgkampen med frieri til de eldre. Bergens Tidende.

    Google Scholar 

  • Bjøru, E. C., Hippe, J. M., Holte, J. H., Røtnes, R., Trygstad, S. C., & Bergene, A. C. (2019). Når velferd er til salgs. Ideelle og kommersielle leverandører av velferdstjenester. Fafo-rapport 2019:11.

    Google Scholar 

  • Blix, B., & Hamran, T. (2017). ‘When the saints go marching in’: Constructions of senior volunteering in Norwegian government white papers, and in Norwegian senior volunteers’ and health-care professionals’ stories. Ageing and Society, 38, 1–30. https://doi.org/10.1017/S0144686X17000046

    Article  Google Scholar 

  • Bogen, H., & Grønningsæter, A. B. (2016). En ideell forskjell? Om ideelle aktører i spesialisthelsetjenesten. Fafo rapport 2016: 30. Fafo.

    Google Scholar 

  • Christensen, D. A., Arnesen, S., & Midtbø, T. (2019). Påvirker innvandringsscenarier nordmenns holdninger til innvandrere? Et surveyeksperiment. Tidsskrift for samfunnsforskning, 60(2), 123–139. https://doi.org/10.18261/issn.1504-291X-2019-02-01ER

    Article  Google Scholar 

  • Chung, H., Hrast, M. F., & Rakar, T. (2018). The provision of care: Whose responisibility and why? In P. Taylor-Gooby & B. Leruth (Eds.), Attitudes, aspirations and welfare. Social policy directions in uncertain times (pp. 183–214). Palgrave Macmillan.

    Chapter  Google Scholar 

  • Eimhjellen, I., & Fladmoe, A. (2020). Frivillighet, klasse og sosial ulikhet i Norge. Norsk frivillighet i et klasseperspektiv. Rapport 2020. Senter for forskning på sivilsamfunn og frivillig sektor.

    Google Scholar 

  • Ervik, R., & Lindén, T. S. (2017). Samhandling mellom kommunen og frivillig sektor i eldreomsorgen. Rapport 2017:8. Senter for forskning på sivilsamfunn & frivillig sektor.

    Google Scholar 

  • Finseraas, H., & Jakobsson, N. (2014). Does information about the pension system affect knowledge and retirement plans? Evidence from a survey experiment. Journal of Pension Economics and Finance, 13(3), 250–271. https://doi.org/10.1017/S1474747213000310

    Article  Google Scholar 

  • Fladmoe, A., Eimhjellen, I., Sivesind, K. H., & Skiple, J. K. (2019). Frivillighetens grunnfjell. Hvem gir mest tid og penger til frivillige organisasjoner? Rapport 2019:1. Senter for forskning på sivilsamfunn og frivillig sektor.

    Google Scholar 

  • Gautun, H. (2018). Prioriteringer i pleie- og omsorgssektoren. Diskrimineres eldre? Tidsskrift for omsorgsforskning, 4(2), 107–110.

    Article  Google Scholar 

  • Gautun, H., Drøpping, J. A., & Fløtten, T. (2005). Når nøden er størst. En analyse av frivillige organisasjoners hjelp og tilbud til fattige. Fafo-rapport 476. Fafo.

    Google Scholar 

  • Gautun, H., & Grødem, A. S. (2015). Prioritising care services: Do the oldest users lose out? International Journal of Social Welfare, 24(1), 73–80. https://doi.org/10.1111/ijsw.12116

    Article  Google Scholar 

  • Helse- og omsorgsdepartementet. (2015). Omsorg 2020. Regjeringens plan for omsorgsfeltet 2015–2020. Helse- og omsorgsdepartementet.

    Google Scholar 

  • Helse- og omsorgsdepartementet, Frivillighet Norge & KS. (2015). Nasjonal strategi for frivillig arbeid på helse- og omsorgsfeltet (2015–2020). Helse- og omsorgsdepartementet.

    Google Scholar 

  • Hillestad, E., & Tessem, J. (2019a). Å bygge broer – en innledning. In E. Hillestad & J. Tessem (Eds.), Frivillighetens kraft. Organisering av frivillig innsats i eldreomsorgen (pp. 11–24). Fagbokforlaget.

    Google Scholar 

  • Hillestad, E., & Tessem, J. (Eds.). (2019b). Frivillighetens kraft. Organisering av frivillig innsats i eldreomsorgen. Fagbokforlaget.

    Google Scholar 

  • Holmøy, E., Haugstveit, F. V., & Otnes, B. (2016). Behovet for arbeidskraft og omsorgsboliger i pleie- og omsorgssektoren mot 2060. Rapporter 2016/20. Statistisk sentralbyrå (Statistics Norway).

    Google Scholar 

  • Ibsen, B., & Levinsen, K. (2019). Foreninger og frivillige i samspil med kommunale institutioner og forvaltninger 2018. Center for forskning i Idræt, Sundhed og Civilsamfund, Institut for Idræt og Biomekanik, 2019. Movements, 2019:6.

    Google Scholar 

  • Jensen, C., & Petersen, M. B. (2017). The deservingness heuristic and the politics of health care. American Journal of Political Science, 61(1), 68–83. https://doi.org/10.1111/ajps.12251

    Article  Google Scholar 

  • Kangas, O. E., Niemelä, M., & Varjonen, S. (2014). When and why do ideas matter? The influence of framing on opinion formation and policy change. European Political Science Review, 6(01), 73–92. https://doi.org/10.1017/S1755773912000306

    Article  Google Scholar 

  • Kelemen, M., Mangan, A., & Moffat, S. (2017). More than a ‘Little Act of Kindness’? Towards a typology of volunteering as unpaid work. Sociology, 51(6), 1239–1256. https://doi.org/10.1177/0038038517692512

    Article  Google Scholar 

  • Kleven, Ø., Aardal, B., Bergh, J., Hesstvedt, S., & Hindenes, Å. (2015). Valgundersøkelsen 2013. Dokumentasjons- og tabellrapport. Notater 2015/29. Statistisk sentralbyrå.

    Google Scholar 

  • Leknes, S., Løkken, S. A., Syse, A., & Tønnessen, M. (2018). Befolkningsframskrivingene 2018. Modeller, forutsetninger og resultater. Rapporter 2018/21. Statistisk Sentralbyrå.

    Google Scholar 

  • Liebig, S., & Mau, S. (2005). Evaluating one’s own tax burden. Public Policy Research, 12(2), 93–101. https://doi.org/10.1111/j.1070-3535.2005.00388.x

    Article  Google Scholar 

  • Lorentzen, H., & Skinner, M. S. (2019). Frivillige i omsorgssektoren – muligheter og barrierer. Tidsskrift for Velferdsforskning, 22(1), 4–24. https://doi.org/10.18261/issn.2464-3076-2019-01-01

    Article  Google Scholar 

  • Lorentzen, H., & Tingvold, L. (2018). Frivillig innsats: Hindre i omsorgssektoren. Tidsskrift for omsorgsforskning, 4(2), 120–131. https://doi.org/10.18261/issn.2387-5984-2018-02-08

    Article  Google Scholar 

  • Meld. St. 15. (2017–2018). Leve hele livet. En kvalitetsreform for eldre. Helse- og omsorgsdepartementet.

    Google Scholar 

  • Meld. St. 26. (2014–2015). Fremtidens primærhelsetjeneste – nærhet og helhet. Helse- og Omsorgsdepartementet.

    Google Scholar 

  • Mutz, D. C. (2011). Population-based survey experiments. Princeton University Press.

    Book  Google Scholar 

  • NOU. (2011: 11). Innovasjon i omsorg. Helse- og omsorgsdepartementet.

    Google Scholar 

  • NSD. (2009). Valgundersøkelsen 2009. Retrieved June 21, 2019, from http://valgundersokelse.nsd.uib.no/webview/index.jsp?v=2&submode=abstract&study=http%3A%2F%2F129.177.90.41%3A8080%2Fobj%2FfStudy%2FNSD1487&mode=documentation&top=yes

  • Rønning, R. (2011). Frivillige og lønnede på samme lag. Om styrking av den frivillige innsatsen i omsorgsarbeidet – i samspill med offentlig sektor. ØF-rapport nr.: 18/2011. Østlandsforskning.

    Google Scholar 

  • Scheubel, B., Schunk, D., & Winter, J. (2013). Strategic responses: A survey experiment on opposition to pension reforms. The Scandinavian Journal of Economics, 115(2), 549–574. https://doi.org/10.1111/sjoe.12009

    Article  Google Scholar 

  • Schmidt, V. A. (2011). Reconciling ideas and institutions through discursive institutionalism. In B. Daniel & R. H. Cox (Eds.), Ideas and politics in social science research (pp. 47–64). Oxford University Press.

    Google Scholar 

  • Seip, A.-L. (1994). Veiene til velferdsstaten. Norsk sosialpolitikk 1920–1975. Gyldendal Norsk Forlag.

    Google Scholar 

  • Skinner, M. S. (2018). Frivillige aktiviteter i omsorgstjenestene. Omfang, typer og organisering. Tidsskrift for omsorgsforskning, 4(1), 184–185. https://doi.org/10.18261/issn.2387-5984-2018-02-16

    Article  Google Scholar 

  • SSB. (2020). Election survey, 2017, study documentation. Statistisk sentralbyrå. https://nsd.no/nsddata/serier/norske_valgundersokelser.html

    Google Scholar 

  • Svallfors, S. (2012). Welfare states and attitudes. In S. Svallfors (Ed.), Contested welfare states: Welfare attitudes in Europe and beyond (pp. 1–24). Stanford University Press.

    Chapter  Google Scholar 

  • Taylor-Gooby, P. (Ed.). (2005). Ideas and welfare state reform in Western Europe. Palgrave Macmillan.

    Google Scholar 

  • Thornton, P., Ocasio, W., & Lounsbury, M. (2012). The institutional logics perspective. A new approach to culture, structure and process. Oxford University Press.

    Book  Google Scholar 

  • Trætteberg, H. D., & Sivesind, K. H. (2015). Ideelle organisasjoners særtrekk og merverdi på helse- og omsorgsfeltet. Rapport 2015:2. Senter for forskning på sivilsamfunn og frivillig sektor.

    Google Scholar 

  • van Bochove, M., Tonkens, E., Verplanke, L., & Roggeveen, S. (2018). Reconstructing the professional domain: Boundary work of professionals and volunteers in the context of social service reform. Current Sociology, 66(3), 392–411. https://doi.org/10.1177/0011392116677300

    Article  Google Scholar 

  • Von Essen, J., Frederiksen, M., & Loga, J. (2019). The ambiguities of volunteering. In S. L. Henriksen, K. Strømsnes, & L. Svedberg (Eds.), Civic engagement in Scandinavia (pp. 175–198). Springer.

    Chapter  Google Scholar 

  • Will, J. A. (1993). The dimensions of poverty: Public perceptions of the deserving poor. Social Science Research, 22(3), 312–332. https://doi.org/10.1006/ssre.1993.1016

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Rune Ervik .

Editor information

Editors and Affiliations

Appendix

Appendix

Table 6.3 Comparison of control and experiment groups: multinomial logistic regression with the control group as the reference outcome (log odds with standard errors in parentheses, N = 5154)
Table 6.4 Should more elderly care tasks be performed by volunteers? (percentages)

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Christensen, D.A., Ervik, R., Lindén, T.S. (2021). The Attitude of the Population Towards the Involvement of Volunteers in Elderly Care: Results from a Survey Experiment in Norway. In: Ibsen, B. (eds) Voluntary and Public Sector Collaboration in Scandinavia . Palgrave Studies in Third Sector Research. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-72315-6_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-72315-6_6

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-72314-9

  • Online ISBN: 978-3-030-72315-6

  • eBook Packages: Social SciencesSocial Sciences (R0)

Publish with us

Policies and ethics