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Citizens Engagement in Smart Cities: A Systematic Mapping Review

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ITNG 2021 18th International Conference on Information Technology-New Generations

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1346))

Abstract

Although the term Smart City has a wide range of definitions, it is a consensus in the bibliography that public participation is essential. However, cities are not always successful in ensuring citizen involvement, which can compromise governance efficiency. This work presents a Literature Systematic Mapping that aims to understand what are the aspects that influence citizens’ interest to engage in public participation policies, how these policies are being implemented, and how citizens’ engagement affects the governance of a smart city. To accomplish these goals, 33 academic papers were selected through a rigorous search protocol.

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Correspondence to Rafael Leite .

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Leite, R., Diniz, A., De Paula, M. (2021). Citizens Engagement in Smart Cities: A Systematic Mapping Review. In: Latifi, S. (eds) ITNG 2021 18th International Conference on Information Technology-New Generations. Advances in Intelligent Systems and Computing, vol 1346. Springer, Cham. https://doi.org/10.1007/978-3-030-70416-2_27

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  • DOI: https://doi.org/10.1007/978-3-030-70416-2_27

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-70415-5

  • Online ISBN: 978-3-030-70416-2

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