Skip to main content

The Identification of Emotional Intelligence Skills in Higher Education Students with WebQDA

  • Conference paper
  • First Online:
Computer Supported Qualitative Research (WCQR 2021)

Abstract

It is known that academic performance is not correlated with the way people understand and deal with their own emotions and other peoples’ emotions. Active methodologies allow students to be constantly involved in the learning process and thus allow Higher Education students to cognitively develop Emotional Intelligence (EI). This study is guided by the following research question: what are the learning strategies for developing EI skills in Higher Education students? This is a qualitative study and two focus groups were held with two institutions of Public and Private Higher Education, in which 10 students and 4 Professors participated. The content of the interviews was analyzed using the qualitative analysis software webQDA®. One concludes that the active methodologies, Problem Based Learning and Inverted Classroom, can contribute to develop EI skills in Higher Education students, as they enable mental skills such as reasoning and problem solving, from the perception and knowledge of emotion patterns.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Sá, S., Morais, J., Almeida, F.: As metodologias ativas como estratégias para o desenvolvimento de Competências de Inteligência Emocional nos Estudantes do Ensino Superior. In: Sá, S.O., Freitas, F., Castro, P.A., Sanmamed, M.G., Costa, A.P. (eds.) New Trends in Qualitative Research. Qualitative Research In Education: advances and challenges, vol. 2, pp. 55–68. Oliveira de Azeméis: Ludomedia (2020). https://doi.org/10.36367/ntqr.2.2020.55-68

  2. Goleman, D.: Working with Emotional Intelligence. Bantam Press, London, UK (2000)

    Google Scholar 

  3. Côté, S., Miners, C.: Emotional intelligence, cognitive intelligence, and job performance. Adm. Sci. Q. 51(1), 1–28 (2006)

    Article  Google Scholar 

  4. Mehta, S., Singh, N.: A Review paper on emotional intelligence: models and relationship with other constructs. Int. J. Manage. Inf. Technol. 4(3), 342–353 (2013)

    Google Scholar 

  5. Kotsou, I., Mikolajczak, M., Heeren, A., Grégoire, J., Leys, C.: Improving emotional intelligence: a systematic review of existing work and future challenges. Emot. Rev. 11(2), 151–165 (2019)

    Article  Google Scholar 

  6. Downey, L.A., Johnston, P.J., Hansen, K., Schembri, R., Stough, C., Tuckwell, V., Schweitzer, I.: The relationship between emotional intelligence and depression in a clinical sample. Eur. J. Psychiatry 22(2), 93–98 (2008)

    Article  Google Scholar 

  7. Checa, P., Fernández-Berrocal, P.: The role of intelligence quotient and emotional intelligence in cognitive control processes. Front. Psychol. 6(1853), 1–8 (2015)

    Google Scholar 

  8. Cotrus, A., Stanciu, C., Bulborea, A.A.: EQ vs. IQ which is most important in the success or failure of a student? Procedia – Soc.Behav. Sci. 46, 5211–5213 (2012)

    Google Scholar 

  9. Shepherd, M.: Using a learning journal to improve professional practice: a journey of personal and professional self-discovery. Reflective Pract.: Int. Multi. Perspect. 7(3), 333–348 (2006)

    Article  Google Scholar 

  10. Drake, J.R.: A critical analysis of active learning and an alternative pedagogical framework for introductory information systems courses. J. Inf. Technol. Educ. 11, 40–52 (2012)

    Google Scholar 

  11. Knopka, C.L., Adaime, M.B., Mosele, P.H.: Active teaching and learning methodologies: some considerations. Creat. Educ. 6, 1536–1545 (2015)

    Article  Google Scholar 

  12. Michael, J.: Where’s the evidence that active learning works? Adv. Psychol. Educ. 30(4), 159–167 (2006)

    Google Scholar 

  13. Chiu, P.H., Cheng, S.H.: Effects of active learning classrooms on student learning: a two-year empirical investigation on student perceptions and academic performance. High. Educ. Res. Dev. 36(2), 269–279 (2017)

    Article  Google Scholar 

  14. Killian, M., Bastas, H.: The effects of an active learning strategy on students’ attitudes and students’ performances in introductory sociology classes. J. Scholarsh. Teach. Learn. 15(3), 53–67 (2015)

    Article  Google Scholar 

  15. Brigati, J.: Student attitudes toward active learning vs. lecture in cell biology instruction. Am. Biol. Teach. 80(8), 584–591 (2018)

    Google Scholar 

  16. Al-Hariri, M.T., Al-Hattami, A.: Impact of students’ use of technology on their learning achievements in physiology courses at the University of Dammam. J. Taibah Univ. Med. Sci. 12(1), 82–85 (2017)

    Google Scholar 

  17. Schindler, L.A., Burkholder, G.J., Morad, O.A., Marsh, C.: Computer-based technology and student engagement: a critical review of the literature. Int. J. Educ. Technol. High. Educ. 14(25), 1–28 (2017)

    Google Scholar 

  18. Dhawan, S.: Online learning: a panacea in the time of COVID-19 crisis. J. Educ. Technol. Syst. In Press (2020)

    Google Scholar 

  19. Resta, P., Laferriere, T.: Technology in support of collaborative learning. Educ. Psychol. Rev. 19(1), 65–83 (2007)

    Article  Google Scholar 

  20. Alqurashi, E.: Technology tools for teaching and learning in real time. In: Yoon, J., Semingson, P. (eds.) Educational Technology and Resources for Synchronous Learning in Higher Education, pp. 255–278. IGI Global, Hershey (2019)

    Chapter  Google Scholar 

  21. Farrell, O., Brunton, J.: A balancing act: a window into online student engagement experiences. Int. J. Educ. Technol. High. Educ. 17(25), 1–19 (2020)

    Google Scholar 

  22. Almeida, F., Simões, J.: Serious games in entrepreneurship education. In: Khosrow-Pour, D.B.A., M. (ed.) Encyclopedia of Information Science and Technology, 4th edn, pp. 800–808. IGI Global, Hershey (2018)

    Google Scholar 

  23. Laamarti, F., Eid, M., El Saddik, A.: An overview of serious games. Int. J. Comput. Games Technol. 2014, 1–15 (2014)

    Article  Google Scholar 

  24. Oksanen, K., Van Looy, J., De Grove, F.: Avatar identification in serious games: the role of avatar identification in the learning experience of a serious game. In: Proceedings of the Conference: The Power of Play: Motivational Uses and Applications. Pre-Conference to the 63rd International Communication Association (ICA) Annual Conference, pp. 1–3. London, UK (2013)

    Google Scholar 

  25. Giessen, H.W.: Serious games effects: an overview. Proc. – Soc. Behav. Sci. 174, 2240–2244 (2015)

    Google Scholar 

  26. Wendel, V., Gutjahr, M., Göbel, S., Steinmetz, R.: Designing collaborative multiplayer serious games. Educ. Inf. Technol. 18(2), 287–308 (2013)

    Article  Google Scholar 

  27. Solinska-Nowak, A., Magnuszewski, P., Curl, M., French, A., Keating, A., Mochizuki, J., Liu, W., Mechler, R., Kulakowska, M., Jarzabek, L.: An overview of serious games for disaster risk management – prospects and limitations for informing actions to arrest increasing risk. Int. J. Disaster Risk Reduct. 31, 1013–1029 (2018)

    Article  Google Scholar 

  28. Csikszentmihalyi, M.: Good Business: Leadership, Flow and the Making of Meaning. Penguim Books, New York (2003)

    Google Scholar 

  29. Amado, J., Costa, A., Crusoé, N.: A técnica de análise de conteúdo. In: Manual de Investigação qualitativa em educação, 2nd edn. pp. 301–355. Coimbra Universty Press, Coimbra (2017). http://dx.doi.org/10.14195/978–989-26-0879-2

  30. Bardin, L.: Análise de Conteúdo. 5th edn. Lisboa: Edições 70 (2015)

    Google Scholar 

  31. Costa, A.P., Moreira, A., Souza, F.: webQDA (version 3.1) - Qualitative Data Analysis. Aveiro University and MicroIO, Aveiro (2019)

    Google Scholar 

  32. Souza, D., Costa, A., Souza, F.: Desafio e inovação do estudo de caso com apoio das tecnologias. Investigação Qualitativa: Inovação, Dilemas e Desafios, pp. 143–162. Ludomedia, Oliveira de Azeméis, Aveiro (2015)

    Google Scholar 

  33. Yin, R.K.: Case Studies Research: Design and Methods, 5th edn. Sage, Thousands Oaks (2015)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Susana Sá .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Sá, S., Morais, J., Almeida, F. (2021). The Identification of Emotional Intelligence Skills in Higher Education Students with WebQDA. In: Costa, A.P., Reis, L.P., Moreira, A., Longo, L., Bryda, G. (eds) Computer Supported Qualitative Research. WCQR 2021. Advances in Intelligent Systems and Computing, vol 1345. Springer, Cham. https://doi.org/10.1007/978-3-030-70187-1_4

Download citation

Publish with us

Policies and ethics