Abstract
Fly the Flag is a management innovation program powered by Evidentia for Ferrari Technology Department, acting on people’s daily performance factors at different levels of practices: mindset, processes, and day-to-day tools.
We followed the Design Thinking methodology. We defined the directions to work based on the needs and frictions collected from interviews to final users and internal clients, and we implemented the change program by working on step-by-step adjustments based on feedback.
The topics: Methods of collaboration, decision processes, and delegation mechanisms. Starting from those topics, we worked on the system of meetings, making adjustments to the process based on daily observations of existing habits and the measurement of KPIs co-designed to measure the development program’s impact on performance factors.
We worked in an agile manner by planning interventions based on short phases of workshops followed by individual coaching on the job and team coaching on real working groups.
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Colucci, M.V., Forciniti, A. (2021). Fly the Flag, How to Innovate Management Practices for the “Best in the World”. In: Schallmo, D.R.A., Tidd, J. (eds) Digitalization. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-69380-0_25
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