Abstract
The heuristic evaluation is one of the most used inspection methods to assess the usability of interactive systems and interfaces. It can be performed using generic heuristics, such as Nielsen’s heuristics, or domain-specific heuristics, that can detect relevant domain related usability issues. In the mobile scope, more and more applications are starting to emerge with particular characteristics. This paper intends to analyse specific heuristics to evaluate mobile applications that interact with external equipment. The inexistence of such domain-specific heuristics led us to create an experimental activity in order to propose a more suitable list of heuristics, following the methodology proposed by Quiñones et al. to develop usability and UX heuristics for a specific domain. Therefore, this paper contains the output of the application of the first two phases of this methodology, giving particular emphasis to the “experimental phase” analysing and discussing data from different experiments in order to obtain additional information about the chosen domain.
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Notes
- 1.
PHSD - Proposed Heuristic for Specific Domain.
References
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Reis, P., Páris, C., Gomes, A. (2020). An Experimental Activity to Develop Usability and UX Heuristics. In: Agredo-Delgado, V., Ruiz, P.H., Villalba-Condori, K.O. (eds) Human-Computer Interaction. HCI-COLLAB 2020. Communications in Computer and Information Science, vol 1334. Springer, Cham. https://doi.org/10.1007/978-3-030-66919-5_3
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