Skip to main content

Brand Positioning

  • Chapter
  • First Online:
Brand Management
  • 6308 Accesses

Abstract

The perception of a brand is in the minds of the consumers. This perception may make them associate innovation with a brand, and likewise, they could associate poor service with a brand. Brands will have to keep their standards and improve on innovative product development and quality service provision to convince the consumers about their positions. Brands may be placed on pedestals by consumers, but if these same brands do not do well, they will be replaced. This chapter will explore the basic concepts of brand positioning and how it can be conceptualised. We emphasise the importance of brand positioning, in order to justify the creative, hard work required for this. While recognising that brand positioning can change as consumer engagement increases or decreases, we will explore ways to enhance a brand’s position in the minds of customers. The brand owners and brand users are the responsible stakeholders for brand positioning—the brand adopts brand position strategies while consumers engage with those strategies. We will conclude with some key considerations for brand positioning.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 59.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 79.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Aaker, D. 2013. Points of parity and consumer’s brand preference. Accessed 8 8, 2020. https://www.prophet.com/2013/02/128-points-of-parity/.

  • Aaker, D., and D. McLoughlin. 2010. Strategic market management: Global perspectives. Sussex: Wiley.

    Google Scholar 

  • Bagga, C., T. Noseworthy, and N. Dawar. 2016. Asymmetric consequences of radical innovations on category representations of competing brands. Journal of Consumer Psychology 26 (1): 29–39.

    Article  Google Scholar 

  • Doland, A. 2018. Wake-up call: Amazon spends massively on ads now, and other news to know today. Accessed 8 8, 2020. https://adage.com/article/news/wake-call-amazon-a-huge-u-s-ad-spender/314020.

  • Gökerik, M., A. GĂĽrbĂĽz, I. Erkan, E. Mogaji, and S. Sap. 2018. Surprise me with your ads! The impacts of guerrilla marketing in social media on brand image. Asia Pacific Journal of Marketing and Logistics 30 (5): 1222–1238.

    Article  Google Scholar 

  • Hakala, U., S. Lätti, and B. Sandberg. 2011. Operationalising brand heritage and cultural heritage. Journal of Product and Brand Management 20 (6): 447–456.

    Article  Google Scholar 

  • Hollebeek, L. 2011. Demystifying customer brand engagement: Exploring the loyalty nexus. Journal of Marketing Management 27 (7–8): 785–807.

    Article  Google Scholar 

  • Jowitt, H., and G. Lury. 2012. Is it time to reposition positioning? Journal of Brand Management 20 (2): 96–103.

    Article  Google Scholar 

  • Kalafatis, S., M. Tsogas, and C. Blankson. 2000. Positioning strategies in business markets. Journal of Business & Industrial Marketing 15 (6): 416–437.

    Article  Google Scholar 

  • Keller, K. 2016. Unlocking the power of integrated marketing communications: How integrated is your IMC program? Journal of Advertising 45 (3): 286–301.

    Article  Google Scholar 

  • Keller, K., B. Sternthal, and A. Tybout. 2002. Three questions you need to ask about your brand. Harvard Business Review 80 (9): 80–89.

    Google Scholar 

  • Koch, C., and R. Gyrd-Jones. 2019. Corporate brand positioning in complex industrial firms: Introducing a dynamic, process approach to positioning. Industrial Marketing Management 81: 40–53.

    Article  Google Scholar 

  • Kotler, P. 2003. Marketing management. 11th ed. Englewoods Cliff: Prentice-Hall.

    Google Scholar 

  • Maarit Jalkala, A., and J. Keränen. 2014. Brand positioning strategies for industrial firms providing customer solutions. Journal of Business & Industrial Marketing 29 (3): 253–264.

    Article  Google Scholar 

  • Magnier, L., and J. Schoormans. 2015. Consumer reactions to sustainable packaging: The interplay of visual appearance, verbal claim and environmental concern. Journal of Environmental Psychology 44: 53–62.

    Article  Google Scholar 

  • Mahdi, O., I. Nassar, and M. Almsafir. 2019. Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research 94: 320–334.

    Article  Google Scholar 

  • Miao, Y. 2019. Brand communication of intangible elements delivery. Journal of Marketing Communications: 1–23. https://doi.org/10.1080/13527266.2019.1674363.

  • Mogaji, E. 2018. Emotional appeals in advertising’, emotional appeals in advertising banking services. London: Emerald.

    Book  Google Scholar 

  • Mogaji, E., and A. Danbury. 2017. Making the brand appealing: Advertising strategies and consumers’ attitude towards UK retail bank brands. Journal of Product & Brand Management 26 (6): 531–544.

    Article  Google Scholar 

  • Mogaji, E., and I. Erkan. 2019. Insight into consumer experience on UK train transportation services. Travel Behaviour and Society 14: 21–33.

    Article  Google Scholar 

  • Patterson, P., T. Yu, and K. De Ruyter. 2006. Understanding customer engagement in services. In Advancing theory, maintaining relevance. Brisbane: Proceedings of ANZMAC 2006 Conference, Brisbane.

    Google Scholar 

  • Priporas, C., N. Stylos, and A. Fotiadis. 2017. Generation Z consumers’ expectations of interactions in smart retailing: A future agenda. Computers in Human Behavior 77: 374–381.

    Article  Google Scholar 

  • Sengupta, S. 2004. Brand positioning: strategies for competitive advantage. New Delhi: Tata McGraw-Hill.

    Google Scholar 

  • Vivek, S., S. Beatty, and R. Morgan. 2012. Customer engagement: Exploring customer relationships beyond purchase. Journal of Marketing Theory and Practice 20 (2): 122–146.

    Article  Google Scholar 

  • Wang, R., S. Huang, and N. PĂ©rez-RĂ­os. 2020. Multinational luxury brands’ communication strategies on international and local social media: Comparing Twitter and Weibo. Journal of International Consumer Marketing 32: 1–11.

    Article  Google Scholar 

  • Wayne, T., F. Farinloye, and E. Mogaji. 2020. Analysis of African Universities’ corporate visual identities. In Strategic marketing of higher education in Africa, ed. E. Mogaji, F. Maringe, and R.E. Hinson. Abingdon Oxfordshire: Routledge.

    Google Scholar 

  • Woods, P. 2020. Brand positioning. In The brand strategy Canvas, 67–86. Berkeley: Apress.

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Emmanuel Mogaji .

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Mogaji, E. (2021). Brand Positioning. In: Brand Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-66119-9_4

Download citation

Publish with us

Policies and ethics