Abstract
Brand management is multifaceted, complicated and complex, but it is important to start with the basics. Brands exist in the subconscious of everyone who uses or experiences them: employees, investors, the media and, perhaps most importantly, users. In this chapter we will explore basic misconceptions about brands; brands and branding are not just in the minds of consumers, nor are they just products and they are more than logos. We will discuss the brand, branding and brand management concepts. These are terms that can be confusing and easily misconstrued. We will also look at key stakeholders in the brand management process: the brand owners, users, managers, influencers and valuers. Different branding ownership calls for a different branding approach. For example, a charity organisation has branding needs that differ from a global brand. We will conclude this chapter with what you can expect as a prospective brand manager, what you can do with the knowledge you acquire and the opportunities for career progression.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aaker, D. 1991. Managing brand equity. New York: Free Press.
Aliaj, O. 2020. Social media influencers named as stock market listing risk factor. https://www.ft.com/content/0dacea5c-3402-11ea-9703-eea0cae3f0de. Accessed 8 Aug 2020.
AMA. 2020. Branding. https://www.ama.org/topics/branding/. Accessed 8 Aug 2020.
Badenhausen, K. 2018. The world’s most valuable brands 2018: By the numbers.https://www.forbes.com/sites/kurtbadenhausen/2018/05/23/the-worlds-most-valuable-brands-2018-by-the-numbers/#3d393d4d2eed. Accessed 8 Aug 2020.
Cuccinello, H. 2019. Elon Musk’s net worth falls $770 million after Tesla’s botched Cybertruck debut.https://www.forbes.com/sites/hayleycuccinello/2019/11/22/elon-musk-net-worth-cybertruck/#33028c9573aa. Accessed 8 Aug 2020.
Flandreau, M. 2016. Who is the Starbucks siren? https://stories.starbucks.com/stories/2016/who-is-starbucks-siren/. Accessed 8 Aug 2020.
Interbrand. 2020. Methodology. https://www.interbrand.com/best-brands/best-global-brands/methodology/. Accessed 8 Aug 2020.
Keller, K. L. 1993. “Conceptualizing, Measuring, and Managing Customer-Based Brand Equity”. Journal of Marketing 57 (1): 1–22.
Keller, L. 1998. Strategic brand management: Building, measuring, and managing brand equity. Hemel Hempstead: Prentice-Hall International.
Keller, K. L., & Lehmann, D. R. 2006. Brands and branding: Research findings and future priorities. Marketing Science, 25(6), 740–759.
Klara, R. 2019. Why it took Lay’s 2 years to redesign a bag of potato chips.https://www.adweek.com/brand-marketing/why-it-took-lays-2-years-to-redesign-a-bag-of-potato-chips/. Accessed 2 Feb 2020.
Kotler, P., L. Keller, M. Goodman, M. Brady, and T. Hansen. 2020. Marketing management. 4th European edition. New York: Pearson.
Merz, M., Y. He, and S. Vargo. 2009. The evolving brand logic: A service-dominant logic perspective. Journal of the Academy of Marketing Science 37 (3): 328–344.
Morrison, C. 2018. Tesla loses $2bn in market value after Elon Musk refuses to answer “dry” questions on finances.https://www.independent.co.uk/news/business/news/tesla-elon-musk-value-latest-profit-finances-questions-forecast-spending-a8333931.html. Accessed 8 Aug 2020.
Neumeier, M. 2006. The brand gap: How to Bridge the Distance between Business Strategy and Design, Berkeley, CA: New Riders.
Reints, R. 2018. Colin Kaepernick pushes Nike’s market value up $6 billion, to an all-time high.https://fortune.com/2018/09/23/nike-market-value-colin-kaepernick-ad/. Accessed 8 Aug 2020.
Riezebos, R. 2003. Brand management: A theoretical and practical approach. Harlow: Pearson Education.
Superbrands. 2020. Superbrands 2020.https://uk.superbrands.com/. Accessed 8 Aug 2020.
Vallaster, C., and S. Von Wallpach. 2013. An online discursive inquiry into the social dynamics of multi-stakeholder brand meaning co-creation. Journal of Business Research 66 (9): 1505–1515.
Wheeler, A., & Wheeler, A. R. 2003. Designing brand identity: A complete guide to creating, building, and maintaining strong brands. Hoboken, NJ: John Wiley & Sons.
Author information
Authors and Affiliations
Corresponding author
1.1 Electronic Supplementary Material
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Mogaji, E. (2021). Introduction to Brand Management. In: Brand Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-66119-9_1
Download citation
DOI: https://doi.org/10.1007/978-3-030-66119-9_1
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-66118-2
Online ISBN: 978-3-030-66119-9
eBook Packages: Business and ManagementBusiness and Management (R0)