Summary
Classical managerial control theories mostly focus on performance indicators, like the number of pieces produced. More recent theories focus on behavior control. All theories are specialized in controlling a specific unit of the firm, i.e., the employee, the team, or a subsystem. Therefore, agency theory-based control and system-based control have their limits. In this chapter, we advocate for a more holistic approach that takes into account the culture of the firm but also of the geographic region studied. Indigenous research is presented as a possible way to improve managerial control and harmonize western and eastern countries’ views on managerial control (we take several examples from North America, Europe, and China). We also propose a general guideline for conducting indigenous research on managerial control. Finally, we raise some concerns about the risk of using control to spread specific ideologies in firms that can be harmful in the long run.
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The code of this chapter is 01101001 01110100 01110010 01101110 01101100 01100001 01110100 01101001 01101111 01101110 01100101 01101111 01101110 01101110 01100001 01111010 01001001 01101001 01100001 01110100.
Keywords
- Indigenous research
- Managerial control
- Managerial systems
- Performance
- Theories of the firm
“The goal of management control systems is to implement organizational strategies . Organizations that are able to efficiently meet their strategic objectives are the best performers in the long run.”
Robert Newton Anthony
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Le Corre, JY., Burger-Helmchen, T. (2021). Rethinking Managerial Control in the Contemporary Context. In: Rezaei, N. (eds) Integrated Science. Integrated Science, vol 1. Springer, Cham. https://doi.org/10.1007/978-3-030-65273-9_20
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