Abstract
Managers of engineered assets have to make decisions to acquire, utilise, and retire equipment, machinery, and such man-made facilities. On the one hand, manufacturers, suppliers and vendors of machinery and equipment continuously seek to sustain their businesses. On the other hand, asset owners and users seek to achieve better performance of assets. Given the advent of the fourth industrial revolution technologies and globalization 4.0 business models, the question arises as to what level of product-to-service transformation is appropriate in a given user-manufacturer/supplier/vendor setting, and what should be the extent of the corresponding product-service system? This paper discusses an investigation into product-to-service transformation in terms of strategies adopted by equipment and machinery manufacturers, suppliers and vendors on the one hand, and also of asset owners and users on the other hand. Empirical data and information from the respective sides are summarily presented with regard to the effect of product-to-service transformation on the user-side management of engineered assets.
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Amadi-Echendu, J., Ramlal, R., Englebrecht, F. (2021). Servitization and the Management of Engineered Assets. In: Crespo Márquez, A., Komljenovic, D., Amadi-Echendu, J. (eds) 14th WCEAM Proceedings. WCEAM 2019. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-64228-0_1
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DOI: https://doi.org/10.1007/978-3-030-64228-0_1
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