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Ethical AI at Work: The Social Contract for Artificial Intelligence and Its Implications for the Workplace Psychological Contract

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Redefining the Psychological Contract in the Digital Era

Abstract

Artificially intelligent (AI) technologies are increasingly being used in many workplaces. It is recognised that there are ethical dimensions to the ways in which organisations implement AI alongside, or substituting for, their human workforces. How will these technologically driven disruptions impact the employee–employer exchange? We provide one way to explore this question by drawing on scholarship linking Integrative Social Contracts Theory (ISCT) to the psychological contract (PC). Using ISCT, we show that the macrosocial contract’s ethical AI norms of beneficence, non-maleficence, autonomy, justice, and explicability can feed into national- and organisational-level microsocial contracts. We also outline the role of employees’ technology frames in this process. We then use an illustrative example to demonstrate how this multilevel normative background helps to inform the content of individuals’ PCs in the context of working with AI technologies.

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Correspondence to Sarah Bankins .

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Bankins, S., Formosa, P. (2021). Ethical AI at Work: The Social Contract for Artificial Intelligence and Its Implications for the Workplace Psychological Contract. In: Coetzee, M., Deas, A. (eds) Redefining the Psychological Contract in the Digital Era. Springer, Cham. https://doi.org/10.1007/978-3-030-63864-1_4

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