Skip to main content

From the Inside and the Outside: A Learning Journey to Mainstream the Digital Transformation in a Federal Enterprise

  • Chapter
  • First Online:
Organization and Leadership in Disruptive Times

Part of the book series: Future of Business and Finance ((FBF))

  • 830 Accesses

Abstract

This article illustrates the continuous development of a federal enterprise, which acts within the area of its commissioning parties and political agenda setting with employees all over the world. While adhering to sectoral structures, it is essential to connect resources such as talent, expertise, and motivation to create agents of change and enable an effective internal digital transformation. Nevertheless, all employees must be given the possibility to join the digital transformation and get the support that best suits their needs. This directly adds to the digital transformation of the GIZ’s service delivery, which was mainstreamed by the implementation of the “digital by default” concept, a concept that leverages the power of digital solutions in each project to achieve its goals in a more efficient, effective, sustainable, transparent, and scalable manner. This is a challenging learning journey, which is the core of a travelling organization.

The concept of the three-pillar model (Wollmann et al., Three pillars of organization and leadership in disruptive times – Navigating your company successfully through the 21st century business world. Heidelberg: Springer, 2020) highlights these considerations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 49.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 64.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 89.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Namely, the partner countries of the German development cooperation

  2. 2.

    DIGITS (Digital Transformation and IT Solutions) is an internal department of the GIZ founded in 2018. Its mandate ranges from coordinating the digital transformation and digitalizing business processes to carrying out governance work for IT security and data management.

  3. 3.

    Do not take this example as an acceptance of the working conditions in these factories.

  4. 4.

    This concept was not invented by GIZ; similar models already exist in the British development agency DFID and the Belgium development agency.

  5. 5.

    This list is not complete and illustrates a few learnings.

References

  • Carr, D., Hard, K., & Trahant, W. (1996). Managing the change process. New York: McGraw-Hill.

    Google Scholar 

  • GIZ. (2018). Internal concept for digitalization – Target picture. Bonn: Eschborn.

    Google Scholar 

  • Riess, H. (2017). The science of empathy. Journal of Patient Experience, 4(2), 74–77.

    Article  Google Scholar 

  • UNESCO Institute for Statistics. (2019). New methodology shows that 258 million children, adolescents and youth are out of school. Factsheet No. 56.

    Google Scholar 

  • Vahs, D. (2015). Organisation: Ein Lehr- und Managementbuch. Stuttgart: Schäfer Poeschel.

    Google Scholar 

  • Wollmann, P., Kühn, F., & Kempf, M. (Eds.). (2020). Three pillars of organization and leadership in disruptive times – Navigating your company successfully through the 21st century business world. Heidelberg: Springer.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Janina Kempf .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Kempf, J. (2021). From the Inside and the Outside: A Learning Journey to Mainstream the Digital Transformation in a Federal Enterprise. In: Wollmann, P., Kühn, F., Kempf, M., Püringer, R. (eds) Organization and Leadership in Disruptive Times. Future of Business and Finance. Springer, Cham. https://doi.org/10.1007/978-3-030-63034-8_11

Download citation

Publish with us

Policies and ethics