Skip to main content

Mindful Practice: Organizational Change and Health Professional Flourishing Through Cultivating Presence and Courageous Conversations

  • Chapter
  • First Online:

Part of the book series: Aligning Perspectives on Health, Safety and Well-Being ((AHSW))

Abstract

The complex problem of clinician distress, a prevalent condition found across the spectrum of health professionals, has deleterious effects on quality of healthcare. Multiple factors contribute to this growing problem, including the increasingly complex nature of the management and organization of medical care delivery. This chapter describes Mindful Practice, an empirically studied educational program designed to enhance well-being, quality of care, and flourishing of physicians. A skills-based training program, Mindful Practice uses the technologies of one’s innate capacity for awareness, faculty to reflect on clinical experiences as narratives, and ability to learn one’s own capacities and strengths in the midst of the challenging dynamics experienced in the practice of medicine. Thus, the contemplative practices, narrative medicine, and appreciative inquiry that are woven into this educational experience energizes physicians and other health professionals through real-life relevance, an increased sense of meaning, and a growing capacity for health professionals to connect meaningfully across the divides that exist between individual clinicians and the organizations of health system delivery. Ultimately, clinician distress calls for an ethical mandate that requires courage and commitment, and eventual transformation, personally and collectively.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   99.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   129.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Notes

  1. 1.

    All quotes not otherwise noted in references are from: Mead, J. September 30, 2019. Mindful Practice for Medical Clinicians. https://www.youtube.com/watch?v=MGliZssn-Ps&fbclid=IwAR3ns0U8bfdmjD5lt4MV1i10HEdINYLaD89XkJ3t06hUzUbXUexqKLhEgkQ

References

  • AAMC. (2018). 2018 update: The complexities of physician supply and demand: Projects from 2016-2030. Washington, DC: Association of American Medical Colleges.

    Google Scholar 

  • Asuero, A. (2012). Effectiveness of an educational program on mindfulness to reduce burnout and improve empathy in primary care professionals. Barcelona, Spain: Universidad Autónoma de Barcelona.

    Google Scholar 

  • Beach, M., Roter, D., Korthuis, P., Epstein, R., Sharp, V., Ratanawongsa, N., et al. (2013). A multicenter study of physician mindfulness and health care quality. Annals of Family Medicine, 11(5), 421–428.

    Article  Google Scholar 

  • Beckman, H., Wendland, M., Mooney, C., Krasner, M., Quill, T., Suchman, A., et al. (2012). The impact of a program in mindful communication on primary care physicians. Academic Medicine, 87(6), 815–819.

    Article  Google Scholar 

  • Bodenheimer, T. (2006). Primary care—Will it survive? New England Journal of Medicine, 355(9), 861–864.

    Article  Google Scholar 

  • Charon, R. (2001). Narrative medicine: form, function, and ethics. Annals of Internal Medicine, 134(1), 83–87.

    Article  Google Scholar 

  • Cooperider, D. (2005). Appreciative inquiry: A positive revolution in change. San Francisco, CA: Berrett-Koehler.

    Google Scholar 

  • Crosskerry, P. (2003). The importance of cognitive errors in diagnosis and strategies to minimize them. Academic Medicine, 78(8), 775–780.

    Article  Google Scholar 

  • Dewa, C., Loong, D., Bonato, S., & Trojanowski, L. (2016). The relationship between physician burnout and quality of healthcare in terms of safety and acceptability: a systematic review. BMJ Open, 7(6), e015141.

    Article  Google Scholar 

  • Dierynck, B., Leroy, H., Savage, G., & Choi, E. (2017). The role of individual and collective mindfulness in promoting occupational safety in Health Care. Medical Care Research and Review, 74(1), 79–96.

    Article  Google Scholar 

  • Dunn, P., Arnetz, B., Christensen, J., & Homer, L. (2007). Meeting the imperative to improve physician wellbeing: assessment of an innovative program. Journal of General Internal Medicine, 22(11), 1544–1552.

    Article  Google Scholar 

  • Epstein, R. (1999). Mindful practice. Journal of the American Medical Association, 282, 833–839.

    Article  Google Scholar 

  • Epstein, R. (2014). What will it take for physicians to practice mindfully? Promoting quality of care, quality of caring, resilience, and well-being. In A. Le, C. Ngnoumen, & E. Langer (Eds.), The Wiley Blackwell handbook of mindfulness (1st edn). Hoboken, NJ: Wiley.

    Google Scholar 

  • Epstein, R. (2017). Attending: Medicine, mindfulness, and humanity. New York: Scribner.

    Google Scholar 

  • Epstein, R., & Krasner, M. (2017). Mindful practice workshop facilitator manual, 3rd edn. Rochester, NY: University of Rochester School of Medicine and Dentistry.

    Google Scholar 

  • Freudenberger, H. (1975). The staff burnout syndrome in alternative institutions. Psychotherapy Theory Research and Practice, 12, 72–83.

    Article  Google Scholar 

  • Kabat-Zinn, J. (2014). Mindfulness and learning: An interdisciplinary symposium. Baltimore, MD: Johns Hopkins University.

    Google Scholar 

  • Kleinman, A. (2017). The art of medicine: Presence. The Lancet, 2466–2467.

    Google Scholar 

  • Krasner, M. S. (2016). Teaching health care professionals. In D. McCown, D. Reibel, & M. Micozzi (Eds.), Resources for teaching mindfulness: An international handbook (pp. 391–407). Cham: Springer.

    Chapter  Google Scholar 

  • Krasner, M., & Epstein, R. (2010). Mindful communication: Bringing intention, attention, and reflection to clinical practice: Curriculum Guide. Rochester, NY: University of Rochester School of Medicine and Dentistry.

    Google Scholar 

  • Krasner, M., Epstein, R., Beckman, H., Suchman, A., Mooney, C., & Quill, T. (2009). Association of an educational program in mindful communication with burnout, empathy and attitudes among primary care physicians. Journal of the American Medical Association, 302(12), 1284–1293.

    Article  Google Scholar 

  • Linzer, M. (2018). Clinician burnout and the quality of care. JAMA Internal Medicine, 178(10), 1331–1332.

    Article  Google Scholar 

  • Ludwig, D., & Kabat-Zinn, J. (2008). Mindfulness in Medicine. Journal of the American Medical Association, 300(11), 1350–1352.

    Article  Google Scholar 

  • Maslach, C. (1976). Burned out. Human Behavior, 5, 16–22.

    Google Scholar 

  • McHugh, M., Kutney-Lee, A., Cimiotti, J., & Sloane, D. A. (2011). Nurses’ widespread job dissatisfaction, burnout, and frustration with health benefits signal problems for patient care. Health Affairs, 30(2), 202–210.

    Article  Google Scholar 

  • Montgomery, A. (2014). The inevitability of physician burnout: Implications for interventions. Burnout Research, 1, 50–56.

    Article  Google Scholar 

  • Panagioti, M., Geraghty, K., Johnson, J., Zhou, A., Panagopoulou, E., Chew-Graham, C., et al. (2018). Association between physician burnout and patient safety, professionalism, and patient satisfaction: A systematic review and meta-analysis. JAMA Internal Medicine, 178(10), 1317–1331.

    Article  Google Scholar 

  • Shanafelt, T. (2003). The well-being of physicians. American Journal of Medicine, 114(6), 513–519.

    Article  Google Scholar 

  • Shanafelt, T., & Noseworthy, J. (2017). Executive leadership and physician well-being: Nine organizational strategies to promote engagement and reduce burnout. Mayo Clinic Proceedings, 92(1), 129–146.

    Article  Google Scholar 

  • Shanafelt, T., Boone, S., Tan, L., Dyrbye, L., Sotile, W., Satele, D., et al. (2012). Burnout and satisfaction with work-life balance among US physicians relative to the general US population. Archives of Internal Medicine, 172(18), 1377–1385.

    Article  Google Scholar 

  • Shanafelt, T., Goh, J., & Sinsky, C. (2017). The business case for investing in physician well-being. JAMA Internal Medicine, 177(12), 1826–1832.

    Article  Google Scholar 

  • Shanafelt, T., Schein, E., Minor, L., Trockel, M., Schein, P., & Kirch, D. (2019). Healing the professional culture of medicine. Mayo Clinic Proceedings, 94, 81556–81566.

    Article  Google Scholar 

  • Sibinga, E., & Wu, A. (2010). Clinician mindfulness and patient safety. JAMA, 304(22), 2532-2533.

    Google Scholar 

  • Sinsky, C., Colligan, L., Li, L., Prgomet, M., Reynolds, S., Goeders, L., et al. (2016). Allocation of physician time in ambulatory practice: A time and motion study in 4 specialties. Annals of Internal Medicine, 165(11), 753–760.

    Article  Google Scholar 

  • Sinsky, C., Dyrbye, L. N., West, C., Satele, D., Tutty, M., & Shanafelt, T. (2017). Professional satisfaction and the career plans of US physicians. Mayo Clinic Proceedings, 92(11), 1625–1635.

    Article  Google Scholar 

  • Tan, C.-M. (2012). Search inside yourself: The unexpected path to achieving success, happiness (and world peace). New York: HarperCollins.

    Google Scholar 

  • Treadway, K. (2008). The future of primary care: Sustaining relationships. New England Journal of Medicine, 359(25), 2086.

    Article  Google Scholar 

  • Verghese, A. (2016, October). The importance of being. Health Affairs, 1924–1927.

    Google Scholar 

  • Vogus, T., & Sutcliffe, K. (2007a). The impact of safety organizing, trusted leadership, and care pathways on reported medication errors in hospital nursing units. Medical Care, 45(10), 997–1002.

    Article  Google Scholar 

  • Vogus, T., & Sutcliffe, K. (2007b). The safety organizing scale: development and validation of a behavioral measure of safety culture in hospital nursing units. Medical Care, 45(1), 46–54.

    Google Scholar 

  • West, C., Dyrbye, L. N., & Shanafelt, T. (2018). Physician burnout: contributors, consequences and solutions. Journal of Internal Medicine, 283, 515–529.

    Article  Google Scholar 

  • Williams, E., Conrad, T., Scheckler, W., Linzer, M., McMurray, J., & Schwartz, M. (2001). Understanding physicians’ intentions to withdraw from practice: The role of job satisfaction, stress, mental and physical health. Health Care Management Review, 26(1), 7–19.

    Article  Google Scholar 

  • Zuger, J. (2004). Dissatisfaction with medical practice. New England Journal of Medicine, 350(1), 69–75.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michael S. Krasner .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Krasner, M.S., Epstein, R. (2020). Mindful Practice: Organizational Change and Health Professional Flourishing Through Cultivating Presence and Courageous Conversations. In: Montgomery, A., van der Doef, M., Panagopoulou, E., Leiter, M.P. (eds) Connecting Healthcare Worker Well-Being, Patient Safety and Organisational Change. Aligning Perspectives on Health, Safety and Well-Being. Springer, Cham. https://doi.org/10.1007/978-3-030-60998-6_15

Download citation

Publish with us

Policies and ethics