Skip to main content

Human Factors in the Design of Wheelchair Tray Tables: User Research in the Co-design Process

  • Conference paper
  • First Online:
HCI International 2020 – Late Breaking Posters (HCII 2020)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1294))

Included in the following conference series:

  • 1784 Accesses

Abstract

Wheelchair tray tables offer a convenient way for wheelchair users to carry out daily tasks such as eating, reading, and using mobile devices. However, most tray tables are made to serve the majority of wheelchair users and are inaccessible to some with a limited range of motion. In our work, we address this issue by exploring the ergonomic problems and possible solutions. In this paper, we describe the human factors in the design and development of powered wheelchair tray tables. The process of humanistic co-design relies on the direct involvement of the targeted demographic in the design process. This ensures the outcome is centered around the specific needs of the individual. Our approach employs user research studies (e.g., interviews, questionnaires, and actively working with a wheelchair using co-designer) as a means towards gleaning valuable insight into the needs of wheelchair users. In these studies, we sought to explore their experiences with using tables made for wheelchairs. We also collected data about whether the tray tables required external assistance to stow and use, and the problems they faced using existing solutions. We then highlighted the various specific needs presented by the co-designers and questionnaire respondents. These needs are embodied into scenario-based personas in which they may find themselves in need of a table for use with their wheelchairs. Deriving these personas from our survey results provides an effective method of keeping the insight gathered present throughout the design process. Implications for design are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
EUR 32.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or Ebook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Cooper, R.A., et al.: Engineering better wheelchairs to enhance community participation. IEEE Trans. Neural Syst. Rehabil. Eng. 14(4), 438–455 (2006)

    Article  Google Scholar 

  2. Torres, I.G., Parmar, G., Aggarwal, S., Mansur, N., Guthrie, A.: Affordable smart wheelchair. In: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (CHI EA 2019), pp. 1–6. Association for Computing Machinery, New York (2019). Paper SRC07, https://doi.org/10.1145/3290607.3308463

  3. Wickens, C.D., Gordon, S.E., Liu, Y.: An Introduction to Human Factors Engineering. Pearson Prentice Hall, Upper Saddle River (2004)

    Google Scholar 

  4. Moser, C., Fuchsberger, V., Neureiter, K., Sellner, W., Tscheligi, M.: Revisiting personas: the making-of for special user groups. In: CHI 2012 Extended Abstracts on Human Factors in Computing Systems (CHI EA 2012), pp. 453–468. Association for Computing Machinery, New York (2012). https://doi.org/10.1145/2212776.2212822

  5. Saez, A.V., Garreta Domingo, M.G.: Scenario-based persona: introducing personas through their main contexts. In: CHI 2011 Extended Abstracts on Human Factors in Computing Systems (CHI EA 2011), p. 505. Association for Computing Machinery, New York (2011). https://doi.org/10.1145/1979742.1979563

  6. Junior, P.T.A., Filgueiras, L.V.L.: User modeling with personas. In: Proceedings of the 2005 Latin American Conference on Human-Computer Interaction (CLIHC 2005), pp. 277–282. Association for Computing Machinery, New York (2005). https://doi.org/10.1145/1111360.1111388

  7. “Design Innovation Learning Modules - What is Design Innovation?” Dimodules. www.dimodules.com/whatisdi

  8. Paciello, M.G.: Designing for people with disabilities. Interactions 3(1), 15–16 (1996)

    Article  Google Scholar 

  9. Bennett, C.L., Rosner, D.K.: The promise of empathy: design, disability, and knowing the “other”. In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, pp. 1–13, May 2019

    Google Scholar 

  10. Van der Woude, L.H., Veeger, D.J.E., Rozendal, R.H.: Ergonomics of wheelchair design: a prerequisite for optimum wheeling conditions. Adapt. Phys. Act. Q. 6(2), 109–132 (1989)

    Google Scholar 

  11. Rajapakse, R., Brereton, M., Sitbon, L., Roe, P.: A collaborative approach to design individualized technologies with people with a disability. In: Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction, pp. 29–33, December 2015

    Google Scholar 

  12. De Couvreur, L., Goossens, R.: Design for (every) one: co-creation as a bridge between universal design and rehabilitation engineering. CoDesign 7(2), 107–121 (2011)

    Article  Google Scholar 

Download references

Acknowledgement

We thank the Humanistic Co-Design Initiative and the Human-Computer Interaction (HCI) Lab for supporting this work. We also thank the Saudi Authority for Intellectual Property (SAIP) and the Saudi Health Council’s National Lab for Emerging Health Technologies for hosting and mentoring this work. We also thank Mawaddah AlSabban for her graphics in the design of scenario-based personas. The authors would also like to acknowledge the contribution of Ali Alnasser who was key during the initial stages of the co-design process, and the mentorship of Dr. Mark Oleksak and Dr. Ragad Allwihan. This work is part of the authors’ project that is carried out under the CoCreate Fellowship for Humanistic Co-Design of Access Technologies.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Abdullah Alshangiti .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Alshangiti, A., Alhudaithi, M., Alghamdi, A. (2020). Human Factors in the Design of Wheelchair Tray Tables: User Research in the Co-design Process. In: Stephanidis, C., Antona, M., Ntoa, S. (eds) HCI International 2020 – Late Breaking Posters. HCII 2020. Communications in Computer and Information Science, vol 1294. Springer, Cham. https://doi.org/10.1007/978-3-030-60703-6_3

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-60703-6_3

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-60702-9

  • Online ISBN: 978-3-030-60703-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics