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Forms of Communication

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Psychology of Communication

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Abstract

This final chapter will give an overview of the diversity of human forms of communication. It will discuss possible criteria to distinguish between them. As a navigational aid, we developed a bespoke flowchart for the identification of different communication forms.

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Author information

Authors and Affiliations

  1. University of Bamberg, Bamberg, Germany

    Jessica Röhner & Astrid Schütz

Authors
  1. Jessica Röhner
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  2. Astrid Schütz
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Corresponding author

Correspondence to Jessica Röhner .

Answers to the Comprehension Questions

Answers to the Comprehension Questions

  • 1. Intrapersonal communication; the two types of interpersonal communication (intracultural and intercultural): Individual communication and mass communication; direct individual communication and mediated individual communication as different forms of individual communication; non-digital mediated individual communication and digital mediated individual communication as different forms of mediated individual communication; computer-mediated individual communication and human-computer communication as different forms of mediated individual communication; direct mass communication and mediated mass communication as different forms of mass communication; non-digital mediated mass communication and digital mediated mass communication as different forms of mediated mass communication.

  • 2. Direct individual communication.

  • 3. Human-computer communication is communication with an artificial intelligence (a computer), e.g., communication with characters that were programmed in advance for an offline role-playing game. Computer-mediated human-to-human individual communication is communication with other human beings by using a computer, e.g., in online chats.

  • 4. Communication with robots; self-driving cars.

  • 5. Social presence is the feeling of being aware of the presence of others in a mediated (communication) situation.

  • 6. Statements are public; the message is usually disseminated via media; its dissemination is usually indirect; communication is usually one-way; and the recipients are perceived as a dispersed audience.

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Röhner, J., Schütz, A. (2023). Forms of Communication. In: Psychology of Communication. Springer, Cham. https://doi.org/10.1007/978-3-030-60170-6_6

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