Skip to main content

Assessing Variable Levels of Delegated Control – A Novel Measure of Trust

Part of the Lecture Notes in Computer Science book series (LNISA,volume 12425)

Abstract

Autonomous cars are set to drastically change the driving environment. The promise of a safer and more efficient driving experience has led to a significant rise in research surrounding human interaction with autonomous systems, however we must investigate ways to effectively integrate these systems and develop the partnership between human and autonomous system. In particular, understanding the nature of human-automation trust will ensure safe and efficient integration of these systems, and therefore investing in new measures of trust is key to the development of the human-automation partnership. This paper discusses findings of an experiment that examines the nature of human-automation interaction and the neural correlates associated with trust. Participants were asked to interact with unmanned vehicle control stations of varying levels of control and integrity, whilst prefrontal cortical activity was monitored using functional Near Infrared spectroscopy. The findings of this study suggest that the anterior prefrontal cortex (aPFC) is associated with uncertainty of the decision-making abilities of an autonomous system, whilst the ventrolateral prefrontal cortex (vlPFC) has been implicated in the development of distrust as a result of poor decision making. The findings present a new opportunity to develop a reliable measure of human-automation trust that could inform future system design and facilitate a safer and more effective human automation partnership.

Keywords

  • Trust
  • fNIRS
  • Human-automation partnership

This is a preview of subscription content, access via your institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • DOI: 10.1007/978-3-030-60128-7_16
  • Chapter length: 14 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
eBook
USD   119.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-60128-7
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book
USD   159.99
Price excludes VAT (USA)
Fig. 1.
Fig. 2.
Fig. 3.
Fig. 4.
Fig. 5.
Fig. 6.

References

  • Advanced driver assistance systems (2016). https://ec.europa.eu/transport/road_safety/sites/roadsafety/files/ersosynthesis2016-adas15_en.pdf

  • Bos, W., Dijk, E., Westenberg, M., Rombouts, S., Crone, E.: What motivates repayment? Neural correlates of reciprocity in the trust game. Soc. Cogn. Affect. Neurosci. 4(3), 294–304 (2009)

    CrossRef  Google Scholar 

  • Choi, J., Ji, Y.: Investigating the importance of trust on adopting an autonomous vehicle. Int. J. Hum.-Comput. Interact. 31(10), 692–702 (2015)

    CrossRef  Google Scholar 

  • Coutlee, C., Huettel, S.: The functional neuroanatomy of decision making: prefrontal control of thought and action. Brain Res. 1428, 3–12 (2012)

    CrossRef  Google Scholar 

  • de Visser, E., et al.: Learning from the slips of others: neural correlates of trust in automated agents. Front. Hum. Neurosci. 12, 309 (2018)

    CrossRef  Google Scholar 

  • Dzindolet, M., Peterson, S., Pomranky, R., Pierce, L., Beck, H.: The role of trust in automation reliance. Int. J. Hum.-Comput. Stud. 58(6), 697–718 (2003)

    CrossRef  Google Scholar 

  • Filkowski, M.M., Anderson, I.W., Haas, B.W.: Trying to trust: brain activity during interpersonal social attitude change. Cogn. Affect. Behav. Neurosci. 16(2), 325–338 (2015). https://doi.org/10.3758/s13415-015-0393-0

    CrossRef  Google Scholar 

  • Izzetoglu, M., Bunce, S., Izzetoglu, K., Onaral, B., Pourrezaei, K.: Functional brain imaging using near-infrared technology. IEEE Eng. Med. Biol. Mag. 26(4), 38–46 (2007)

    CrossRef  Google Scholar 

  • Izzetoglu, K., Richards, D.: Human performance assessment: evaluation of wearable sensors for monitoring brain activity. In: Vidulich, M., Tsang, P. (eds.) Improving Aviation Performance Through Applying Engineering Psychology: Advances In Aviation Psychology, vol. 3, 1st edn, pp. 168–169. CRC Press, London (2019)

    Google Scholar 

  • Jian, J., Bisantz, A., Drury, C.: Foundations for an empirically determined scale of trust in automated systems. Int. J. Cogn. Ergon. 4(1), 53–71 (2000)

    CrossRef  Google Scholar 

  • Koechlin, E., Basso, G., Pietrini, P., Panzer, S., Grafman, J.: The role of the anterior prefrontal cortex in human cognition. Nature 399(6732), 148–151 (1999)

    CrossRef  Google Scholar 

  • Krueger, F., et al.: Neural correlates of trust. Proc. Natl. Acad. Sci. 104(50), 20084–20089 (2007)

    CrossRef  Google Scholar 

  • Lee, J., See, K.: Trust in automation: designing for appropriate reliance. Hum. Factors J. Hum. Factors Ergon. Soc. 46(1), 50–80 (2004)

    CrossRef  Google Scholar 

  • Leon-Carrion, J., Leon-Dominguez, U.: Functional near-infrared spectroscopy (fNIRS): principles and neuroscientific applications. InotechOpen (2012)

    Google Scholar 

  • Levy, B., Wagner, A.: Cognitive control and right ventrolateral prefrontal cortex: reflexive reorienting, motor inhibition, and action updating. Ann. N. Y. Acad. Sci. 1224(1), 40–62 (2011)

    CrossRef  Google Scholar 

  • Lewis, M., Sycara, K., Walker, P.: The role of trust in human-robot interaction. In: Abbass, H.A., Scholz, J., Reid, D.J. (eds.) Foundations of Trusted Autonomy. SSDC, vol. 117, pp. 135–159. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-64816-3_8

    CrossRef  Google Scholar 

  • Madsen, M., Gregor, S.: Measuring human-computer trust. In: 11th Australasian Conference on Information Systems, Held 2000 (2000)

    Google Scholar 

  • Mars, R., Grol, M.: Dorsolateral prefrontal cortex, working memory, and prospective coding for action. J. Neurosci. 27(8), 1801–1802 (2007)

    CrossRef  Google Scholar 

  • Palmer, S., Richards, D., Shelton-Rayner, G., Inch, D., Izzetoglu, K.: Human-autonomy teaming: an evolving interaction paradigm part III: an innovative measure of trust. In: International Symposium on Aviation Psychology, Held 2019 at Dayton, Ohio, pp. 1–5 (2019)

    Google Scholar 

  • Parasuraman, R., de Visser, E., Wiese, E., Madhavan, P.: Human trust in other humans, automation, robots, and cognitive agents. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 58, no. 1, pp. 340–344 (2014)

    Google Scholar 

  • Peng, K., Steele, S., Becerra, L., Borsook, D.: Brodmann area 10: collating, integrating and high level processing of nociception and pain. Progress Neurobiol. 161, 1–22 (2018)

    CrossRef  Google Scholar 

  • Richards, D.: Escape from the factory of the robot monsters: agents of change. Team Perform. Manag. Int. J. 23(1/2), 96–108 (2017)

    CrossRef  Google Scholar 

  • Richards, D., Kaliardos, B.: Human-autonomy teaming - an evolving interaction paradigm: teaming and automation. In: International Symposium on Aviation Psychology, Held 2019 (2019)

    Google Scholar 

  • Richards, D., Stedmon, A.: Designing for human-agent collectives: display considerations. Cogn. Technol. Work 19(2–3), 251–261 (2017). https://doi.org/10.1007/s10111-017-0419-1

    CrossRef  Google Scholar 

  • Sripada, C., Angstadt, M., Banks, S., Nathan, P., Liberzon, I., Phan, K.: Functional neuroimaging of mentalizing during the trust game in social anxiety disorder. NeuroReport 20(11), 984–989 (2009)

    CrossRef  Google Scholar 

  • Suzuki, A., et al.: Involvement of the ventrolateral prefrontal cortex in learning others’ bad reputations and indelible distrust. Front. Hum. Neurosci. 10, 28 (2016)

    Google Scholar 

  • Wang, Y., de Veciana, G., Shimizu, T., Lu, H.: Performance and scaling of collaborative sensing and networking for automated driving applications. In: 2018 IEEE International Conference on Communications Workshops (ICC Workshops), Held 2018, pp. 1–6. IEEE (2018)

    Google Scholar 

  • Wickens, C.: Designing for situation awareness and trust in automation. IFAC Proc. Vol. 28(23), 365–370 (1995)

    CrossRef  Google Scholar 

  • Woldring, M., Goillau, P., Kelly, C., Boardman, M., Jeannot, E.: Guidelines for trust in future ATM systems: measures (2003)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Samson Palmer .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and Permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Verify currency and authenticity via CrossMark

Cite this paper

Palmer, S., Richards, D., Shelton-Rayner, G., Izzetoglu, K., Inch, D. (2020). Assessing Variable Levels of Delegated Control – A Novel Measure of Trust. In: , et al. HCI International 2020 – Late Breaking Papers: Cognition, Learning and Games. HCII 2020. Lecture Notes in Computer Science(), vol 12425. Springer, Cham. https://doi.org/10.1007/978-3-030-60128-7_16

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-60128-7_16

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-60127-0

  • Online ISBN: 978-3-030-60128-7

  • eBook Packages: Computer ScienceComputer Science (R0)