Abstract
This chapter introduces design thinking as a methodology to develop patient-centered, context-appropriate solutions for cleft care in low-resource environments. Cleft and non-cleft patient management examples are explored to leverage global health expertise to strengthen cleft care, including patient accompaniment (Partners In Health and Operation Smile), enhancing the patient experience (Operation Smile), primary care and community health workers (Last Mile Health), primary care and health system redesign (Southcentral Foundation), and community-based surveillance for infectious diseases (CORE Group).
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
IdeoU. Why design thinking? 2019. Image retrieved from https://www.ideou.com/pages/design-thinking.
Lee P. Before the backlash, let’s redefine user-centered design. Stanf Soc Innov Rev. 2015:2–5. Retrieved from https://ssir.org/articles/entry/before_the_backlash_lets_redefine_user_centered_design#.
Altman M, Huang TT, Breland JY. Design thinking in healthcare. Prev Chronic Dis. 2018;15(180128):1–13. https://doi.org/10.5888/pcd15.180128.
Rao A, McCoy S. Optimizing on the edges. Stanf Soc Innov Rev. 2017:1–5. Retrieved from https://ssir.org/articles/entry/optimizing_on_the_edges.
Farmer P. Reimagining accompaniment: a doctor’s tribute to father Gustavo Gutierrez. 2013. Partners In Health website. Retrieved from https://www.pih.org/article/in-the-company-of-the-poor.
Palazuelos D, Farmer PE, Mukherjee J. Community health and equity of outcomes: the partners in health experience. Lancet Glob Health. 2018;6(5):491–3. https://doi.org/10.1016/S2214-109X(18)30073-1.
Daniels K, Riesel J, Meara J. The scale-up of the surgical workforce. Lancet. 2015;385:S41. https://doi.org/10.1016/S0140-6736(15)60836-4.
Gottlieb K. The Nuka system of care: improving health through ownership and relationships. Int J Circumpolar Health. 2013;72. https://doi.org/10.3402/ijch.v72i0.21118.
Huhndorf S. Native wisdom is revolutionizing health care. Stanf Soc Innov Rev. 2017;15(3):18–23. Retrieved from http://search.ebscohost.com.proxy1.library.jhu.edu/login.aspx?direct=true&db=bsu&AN=123189939&site=ehost-live&scope=site.
Last Mile Health. General information. 2019. Retrieved from www.lastmilehealth.org.
White EE, Downey J, Sathananthan V, Kanjee Z, Kenny A, Waters A, Rabinowich J, Raghavan M, Dorr L, Halder A, Nyumah J, Duokie D, Boima T, Panjabi R, Siedner MJ, Kraemer JD. A community health worker intervention to increase childhood disease treatment coverage in rural Liberia: A controlled before-and-after evaluation. Am J Pub Health. 2018;108(9):1252. https://doi.org/10.2105/AJPH.2018.304555.
Last Mile Health. Strategic plan. 2019. Retrieved from https://lastmilehealth.org/our-strategy/.
Gualy S, Herrera C, Warden C, Valle T, Barnum J, Colman B, Siu A, Swanson JW. Enabling community health worker recognition and referral of surgical diseases: pilot study results of a pictorial guide. World J Surg. 2019;43(12):2949–58.
Panjabi R. A healthcare model for the world’s most remote and impoverished: Dr. Paul Sax interviews Dr. Rajesh Panjabi. (P. Sax, Interviewer). Open Forum Infectious Dis. 2017;4(4):ofx221. https://doi.org/10.1093/ofid/ofx221.
Kisanga A, Abiuda B, Walyaula P, Losey L, Samson O. Evaluation of the functionality and effectiveness of the CORE Group Polio Project’s community-based acute flaccid paralysis surveillance system in South Sudan. Am J Trop Med Hyg. 2019;101(4_Suppl):91–9.
Acknowledgments
The authors would like to thank Operation Smile, Inc. for granting permission to include program information from Honduras and Madagascar. Thanks to Jeanie Barjum, Allison Bradshaw, Kristin Hatcher, and Erin McCrane, for facilitating a review of the Operation Smile sections. Thanks to Dr. Henry Perry at the Johns Hopkins Bloomberg School of Public Health for guidance. A special thank you to patients in Honduras, Madagascar, and around the world for inspiring this work. All materials referencing Operation Smile in the Cleft Lip and Cleft Palate section are the intellectual property of Operation Smile, Inc. Operation Smile, Inc. has granted permission for these materials to be used in this publication.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Baron, J., Ramamonjisoa, A. (2021). Innovations in Reaching Patients. In: Swanson, J.W. (eds) Global Cleft Care in Low-Resource Settings. Springer, Cham. https://doi.org/10.1007/978-3-030-59105-2_4
Download citation
DOI: https://doi.org/10.1007/978-3-030-59105-2_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-59104-5
Online ISBN: 978-3-030-59105-2
eBook Packages: MedicineMedicine (R0)