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Internal Factors Affect Knowledge Management and Firm Performance: A Systematic Review

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Proceedings of the International Conference on Advanced Intelligent Systems and Informatics 2020 (AISI 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1261))

Abstract

The research paper sets out to prepare a systematic review of one of the essential terms in any organization, which is knowledge management (KM) and firm performance (FP). The research aimed to learn more about the relationship between the KM and FP. This systematic review coved 41 articles published between 2010–2020 and come from different databases like ProQuest, Emerald, ScienceDirect, Taylor & Francis, and Google Scholar. The results filtered by a set of inclusion and exclusion criteria. The more frequency factors will be highlighted as the main findings for future study. A proposed framework can be defined in that stage for future research. After that, a comprehensive analysis will determine the 41 articles and answers the five research questions. The main finding in this research knowledge management positively related to firm performance. Many factors affect this relation like organization learning, intellectual capital, human resources management, information technology, soft total quality management, knowledge management practice, strategy, structure.

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Author information

Authors and Affiliations

  1. University of Sharjah, Sharjah, UAE

    Aaesha Ahmed Al Mehrez & Muhammad Alshurideh

  2. Faculty of Business, University of Jordan, Amman, Jordan

    Muhammad Alshurideh

  3. Amman Arab University, Amman, Jordan

    Barween Al Kurdi

  4. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, UAE

    Said A. Salloum

Authors
  1. Aaesha Ahmed Al Mehrez
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  2. Muhammad Alshurideh
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  3. Barween Al Kurdi
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  4. Said A. Salloum
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Corresponding author

Correspondence to Said A. Salloum .

Editor information

Editors and Affiliations

  1. Faculty of Computers and Artificial Intelligence, Information Technology Department, and Chair of the Scientific Research Group in Egypt, Cairo University, Cairo, Egypt

    Aboul Ella Hassanien

  2. Department of Electronics and Computer Science, Koszalin University of Technology, Koszalin, Poland

    Adam Slowik

  3. Faculty of Electrical Engineering and Computer Science, VŠB-Technical University of Ostrava, Ostrava-Poruba, Moravskoslezsky, Czech Republic

    Václav Snášel

  4. Rector of the Electronic Research Institute, Cairo, Egypt

    Hisham El-Deeb

  5. Faculty of computers and information, Ain Shams University, Cairo, Egypt

    Fahmy M. Tolba

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© 2021 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

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Mehrez, A.A.A., Alshurideh, M., Kurdi, B.A., Salloum, S.A. (2021). Internal Factors Affect Knowledge Management and Firm Performance: A Systematic Review. In: Hassanien, A.E., Slowik, A., Snášel, V., El-Deeb, H., Tolba, F.M. (eds) Proceedings of the International Conference on Advanced Intelligent Systems and Informatics 2020. AISI 2020. Advances in Intelligent Systems and Computing, vol 1261. Springer, Cham. https://doi.org/10.1007/978-3-030-58669-0_57

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