Skip to main content

Explorative Process Design Patterns

  • Conference paper
  • First Online:
Business Process Management (BPM 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12168))

Included in the following conference series:

Abstract

The dominating process lifecycle models are characterized by deductive reasoning; that is, during the process analysis stage, problem-centered approaches such as Lean’s seven types of waste are used to identify pain points (e.g., bottlenecks), and defined response patterns are deployed to overcome these. As a result, exploitative business process management (BPM) has reached a high level of maturity. However, explorative BPM, with its focus on adding new value to business processes, lacks an equally mature, deductive set of design patterns. This paper proposes to close this gap by offering seven explorative process design patterns that support the identification of options to create new value from existing business processes. Derived from secondary data analysis, the patterns are presented and comprehensively exemplified. Contributing these seven types of process exploration has the potential to help complement the focus on operationally excellent processes with a view on revenue-resilient business processes.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    In this paper, revenue is used as a proxy for value monetization.

References

  1. Womack, J.P., Jones, D.T.: The machine that changed the world. Productivity Press (2007)

    Google Scholar 

  2. Lohrmann, M., Reichert, M.: Effective application of process improvement patterns to business processes. Softw. Syst. Model. 15(2), 353–375 (2014). https://doi.org/10.1007/s10270-014-0443-z

    Article  Google Scholar 

  3. Reijers, H.A., Mansar, S.L.: Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega 33(4), 283–306 (2005)

    Article  Google Scholar 

  4. Davenport, T.J., Short, J.E.: The new industrial engineering: information technology and business process redesign. Sloan Manag. Rev. 4, 11–27 (1990)

    Google Scholar 

  5. Rosemann, M.: Proposals for future BPM research directions. In: Ouyang, C., Jung, J.-Y. (eds.) AP-BPM 2014. LNBIP, vol. 181, pp. 1–15. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-08222-6_1

    Chapter  Google Scholar 

  6. Bowman, C., Ambrosini, V.: Value creation versus value capture: towards a coherent definition of value in strategy. Br. J. Manag. 11(1), 1–15 (2000)

    Article  Google Scholar 

  7. Hua, Z., Yang, J., Coulibaly, S., Zhang, B.: Integrating TRIZ with problem-solving tools: a literature review from 1995 to 2006. Int. J. Bus. Innov. Res. 1(1–2), 111–128 (2006)

    Article  Google Scholar 

  8. Reijers, H.A., Mansar, S.L.: Best practices in business process redesign: use and impact. Bus. Process Manag. J. 13(2), 193–213 (2007)

    Article  Google Scholar 

  9. Hanafizadeh, P., Moosakhani, M., Bakhshi, J.: Selecting the best strategic practices for business process redesign. Bus. Process Manag. J. 15(4), 609–627 (2009)

    Article  Google Scholar 

  10. Kim, D., Kim, M., Kim, H.: Dynamic business process management based on process change patterns. In: Proceedings of International Conference on Computer and Network Technology (ICCNT), pp. 1154–1161, Gyeongju (2007)

    Google Scholar 

  11. Zellner, G.: A structured evaluation of business process improvement approaches. Bus. Process Manag. J. 17(2), 203–237 (2011)

    Article  MathSciNet  Google Scholar 

  12. Zellner, G.: Towards a framework for identifying business process redesign patterns. Bus. Process Manag. J. 19(4), 600–623 (2013)

    Article  Google Scholar 

  13. Falk, T., Griesberger, P., Johannsen, F., Leist, S.: Patterns for business process improvement – a first approach. In: Proceedings of the 21st European Conference on Information Systems (ECIS), Utrecht, The Netherlands, 5–8 June 2013

    Google Scholar 

  14. zur Mühlen, M., Ho, D.T.: Service process innovation: a case study of BPMN in practice. In: Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS), Walkolao, 7–10 January 2008

    Google Scholar 

  15. Missaoui, N., Ayachi Ghannouchi, S.: Pattern-based approaches for business process improvement: a literature review. In: Park, J.H., Shen, H., Sung, Y., Tian, H. (eds.) PDCAT 2018. CCIS, vol. 931, pp. 390–400. Springer, Singapore (2019). https://doi.org/10.1007/978-981-13-5907-1_42

    Chapter  Google Scholar 

  16. Bolsinger, M., Bewernik, M.A., Buhl, H.U.: Value-based process improvement. In: Proceedings of the 19th European Conference on Information Systems (ECIS), Helsinki, Finland, 9–11 June 2011

    Google Scholar 

  17. Bolsinger, M., Elsässer, A., Helm, C., Röglinger, M.: Process improvement through economically driven routing of instances. Bus. Process Manag. J. 21(2), 353–378 (2015)

    Article  Google Scholar 

  18. Becker, J., Bergener, P., Breuker, D., Räckers, M.: An empirical assessment of the usefulness of weakness patterns in the business process redesign. In: Proceedings of the 20th European Conference on Information Systems (ECIS), Barcelona, 11–13 June 2012

    Google Scholar 

  19. Bergener, F., Delfmann, P., Weiss, B., Winkelmann, A.: Detecting potential weaknesses in business processes: an exploration of semantic pattern matching in process models. Bus. Process Manag. J. 21(1), 25–54 (2015)

    Article  Google Scholar 

  20. Koschmider, A., Laue, R., Fellmann, M.: Business process model anti-patterns: a biblio-graphy and taxonomy of published work. In: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, 8–14 June 2019

    Google Scholar 

  21. Höhenberger, S., Delfmann, P.: Supporting business process improvement through business process weakness pattern collections. In: Proceedings of the 12th Wirtschaftsinformatik Conference, pp. 378–392, Osnabrück, 4–6 March 2015

    Google Scholar 

  22. Vanwersch, R.J.B., et al.: A critical evaluation and framework of business process improvement methods. Bus. Inform. Syst. Eng. 58(1), 43–53 (2016)

    Article  Google Scholar 

  23. Dumas, M., La Rosa, M., Mendling, J., Reijers, H.: Fundamentals of Business Process Management. Springer, Berlin (2018). https://doi.org/10.1007/978-3-642-28409-0

    Book  Google Scholar 

  24. Rosemann, M.: The NESTT. In: Mendling, J., vom Brocke, J. (eds.) Business Process Management Cases, pp. 169–185. Springer, Switzerland (2018). https://doi.org/10.1007/978-3-319-58307-5_10

    Chapter  Google Scholar 

  25. Mendling, J., et al.: Blockchains for business process management – challenges and opportunities. ACM Trans. Manag. Inf. Syst. 9(1), 1–16 (2018)

    Article  Google Scholar 

  26. Wurm, B., Goel, K., Bandara, W., Rosemann, M.: Design patterns for business process individualization. In: Hildebrandt, T., van Dongen, Boudewijn F., Röglinger, M., Mendling, J. (eds.) BPM 2019. LNCS, vol. 11675, pp. 370–385. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-26619-6_24

    Chapter  Google Scholar 

  27. Christensen, C.M., Raynor, M.E., McDonald, R.: What is disruptive innovation. Harvard Bus. Rev. 95(6), 44–53 (2015)

    Google Scholar 

  28. Brown, T.: Design thinking. Harvard Bus. Rev. 88(6), 84–92 (2008)

    Google Scholar 

  29. Lübbe, A., Weske, M.: Bringing design thinking to business process modelling. In: Plattner, H., et al. (eds.) design Thinking, pp. 181–195. Springer, Berlin (2011). https://doi.org/10.1007/978-3-642-13757-0_11

    Chapter  Google Scholar 

  30. Flach, P.A., Kakas, A.C.: Abductive and inductive reasoning: background and issues. In: Flach, P.A., Kakas, A.C. (eds.) Abduction and Induction. Essays on their Relation and Integration, pp. 1–27. Springer, Dordrecht (2000). https://doi.org/10.1007/978-94-017-0606-3_1

    Chapter  MATH  Google Scholar 

  31. Osterwalde, A., Pigeur, Y.: Business Model Generation. Wiley, New York (2010)

    Google Scholar 

  32. Amshoff, B., Dülme, C., Echterfeld, J., Gausemeier, J.: Business model patterns for disruptive technologies. Int. J. Innov. Manag. 19(3), 1–22 (2015)

    Article  Google Scholar 

  33. Gassmann, O., Frankenberger, K., Csik, M.: The Business Model Navigator: 55 Models That Will Revolutionise Your Business. Pearson, Harlow (2014)

    Google Scholar 

  34. Alexander, C., Ishikawa, S., Silverstein, M.: A Pattern Language. Oxford University Press, England (1977)

    Google Scholar 

  35. Siggelkow, N., Terwiesch, C.: The age of continuous connection. Harvard Bus. Rev. 99(3), 64–73 (2019)

    Google Scholar 

  36. Sandel, M.J.: What Money Can’t Buy. The Moral Limits of Markets. Farrar, Straus and Giroux, New York (2012)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michael Rosemann .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Rosemann, M. (2020). Explorative Process Design Patterns. In: Fahland, D., Ghidini, C., Becker, J., Dumas, M. (eds) Business Process Management. BPM 2020. Lecture Notes in Computer Science(), vol 12168. Springer, Cham. https://doi.org/10.1007/978-3-030-58666-9_20

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-58666-9_20

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-58665-2

  • Online ISBN: 978-3-030-58666-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics