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Mapping Entrepreneurial Ecosystem for Technology Start-ups in Developing Economies: An Empirical Analysis of Twitter Networks Between Start-ups and Support Organizations of Nairobi’s Digital Economy

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Entrepreneurship, Technology Commercialisation, and Innovation Policy in Africa

Abstract

The literature on entrepreneurial ecosystem places emphasis on understanding the surrounding business environment for entrepreneurial activities of individual actors in a system, typically at the city or regional level. While gaining prominence as a useful concept to provide guidance for innovation and entrepreneurship policy, the framework at its current stage faces conceptual as well as empirical challenges with regards to the structural boundary of the ecosystem and measurement. This chapter aims to jointly address these issues by deploying a novel combination of methods and data sources to map the interaction within a dynamic emerging ecosystem in Nairobi, Kenya. We do so by identifying start-ups and investors utilising data from CrunchBase and exploring the dynamics of the relevant actors in the Twitter network, where we use manual categorisation as well as data-driven community detection algorithms to identify social networks in the ecosystem. We identify distinct communities in the ecosystem based on the technological focus, the types of support organisations, and interaction patterns in the network. We show how technology start-ups in developing economies are connected to support organisations of various geographical origins, which implies that ecosystems for supporting entrepreneurship can emerge across borders.

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Notes

  1. 1.

    Stam (2014) include activities by ‘entrepreneurial’ employees in established firms as a form of entrepreneurship in the analysis of Dutch entrepreneurial ecosystem.

  2. 2.

    Few studies applied the ecosystem approach in the context of Latin America (Kantis and Federico 2012) and Africa (Sheriff and Muffatto 2015; Bramann 2017).

  3. 3.

    Ndemo and Weiss (Ndemo and Weiss 2017) noted that, although new ICT technologies may seem to democratize distribution of information, one need to be aware that few players take control over how seemly abundant information is being created and disseminated.

  4. 4.

    Table 2 in the analysis section reports a description of these supporting organizations.

  5. 5.

    The tweets were fetched in January 2017, and 3200 is the maximum number of tweets made available by Twitter.

  6. 6.

    Data collection, treatment and visualization required the use of Python, R and Gephi.

  7. 7.

    A table with a summary of the different networks, communities and their respective topics can be found in Appendix 2.

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Authors and Affiliations

Authors

Corresponding author

Correspondence to Eunkyung Park .

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Appendices

Appendix 1: Table of Topics

Topic

Theme words

Topic name

0

Number, kindly, account, apology, sorry, transaction, inconvenience, dm, phone, assistance

Customer service

1

Road, traffic, thika, police, mombasa, jam, accident, county, sexual, rd

News

2

Expo, livestock, kicc, agri, conf, nairobi, agriprenuership, investment, africa, jobseeker

Agri/Business

3

Climate, change, city, energy, impact, socent, globalgoal, sector, sustainability, impinv

Climate/Energy

4

Technology, news, development, ict, story, late, startup, tech, innovation, finalist

Technology/Innovation

5

Chat, twitter, sast, african, p.m. , nov, april, enviroed, future, august

Social media

6

Woman, girl, health, icpd, young, adolescent, violence, iwd, female, pregnancy

Women/children

7

Cnbcafrica, ceo, sub, journeysofar, air, dstv, saharan, director, archive, commerce

Tv/News

8

%, country, low, high, government, quality, president, datum, cost, access

Economy

9

School, teacher, student, bridge, pupil, primary, parent, bridgetosuccess, chain, o

Education

10

Year, people, child, life, old, family, ago, safe, non

Demographics

11

New, entrepreneur, business, opportunity, mentor, world, company, founder, solar, kenya

Entrepreneur

12

Driver, trip, asap, partner, date, specific, close, trouble, rider, pickup

Transport

13

Education, valley, eneza, ukaid, silicon, liberia, daily, edchat, cycloneidai, century

Education2

14

Mobile, app, service, money, payment, bank, m, available, option, user

Mobile service

15

Happy, birthday, mumsvillage, valentine, mum, love, bob, day, christmas

Lifestyle

16

Tv, pm, event, live, session, press, application, open, episode, release

Tv/Leisure

17

Market, customer, product, transforminglive, hotel, travel, food, care, constantly, huaweiy

Market

18

Egfellow, chief, justice, deep, speech, right, staff, important, action, freedom

Legal

19

Free, online, update, ticket, website, page, course, feature, note, apple

Marketing

Appendix 2: Summary of Communities and Their Respective Topics

Network brief statistics

Core start-up accounts

Core start-up accounts

 

Communities

Number of accounts

Number of core accounts

Number of local accounts

Number of support organizations accounts

A sample of users

Topics

N

Core

Local

Support

1

15

15

15

1

BitPesa, BritamEA, steamaco, KeEquityBank, CelIulant, mkopasolar

0, 4, 7, 11, 19

15

15

15

1

2

7

7

7

0

Africastal king, Eneza Education, totohealth, BridgelntlAcads

6, 9, 11, 13, 19

7

7

7

0

3

6

6

6

1

GreenhouseKenya, brcknet, AnganiLTD, ongair_,farmdriveke, mfarm_ke

6, 11, 16, 17, 19

6

6

6

1

4

6

6

6

0

SendyMobile, Sanivation, Sanergy, HaltonsCares, BigSquareKE, letsokhi

0, 3, 11, 12, 19

6

6

6

0

5

3

3

3

0

Mdundomusic, HiviSasa, BookNowKenya

1, 2, 15, 19

3

3

3

0

Total

37

37

37

2

  

37

37

37

2

Kenyan based accounts

Kenyan based accounts

1

33

12

33

5

whiteafrican, iHub, iLabAfrica, JessicaColaco, EnezaEducation, mlabeastafrica, PIVOTEast, Afri castalking, mfarm_ ke, kenyanpundit, brcknet

9, 11, 13, 16, 19

33

12

33

5

2

30

6

30

0

SendyMobile, KenyanTraffic, Sanergy, KTNKenya, TechTrendsKE, Sanivation

1, 2, 11, 17, 19

30

6

30

0

3

25

10

25

5

VC4Africa, Cellulant, GrowthAfrica,BitPesa, farmdriveke, GreenCharKenya

0, 4, 5, 7, 11, 19

25

10

25

5

4

17

5

17

3

NestNairobi, NairobiGarage, 88mph_Africa, ongair_, DEMOAfrica, letsokhi

0, 4, 12, 15, 19

17

5

17

3

5

16

3

16

0

mkopasolar, Safa ricomPLC, KenyaCIC, PowerGen_ RE, steamaco, Safaricom_Care

0, 3, 8, 11, 19

16

3

16

0

6

11

2

11

1

GreenhouseKenya, Muriuki_Farm, Top_ Farmer, futurepump, FarmbizAfrica

5, 6, 11, 16, 17

11

2

11

1

7

10

1

10

2

thenailab, MumsViIIage, MKaigwa, UNFPAKen, KenyaRedCross

1, 6, 10, 15, 19

10

1

10

2

8

9

3

9

1

bantigito, BD_Africa, dailynation, ShelterAfrique, KeEquityBank, mDaktariKE

0, 3, 8, 11, 14, 19

9

3

9

1

9

8

1

8

0

ntvkenya, OfficialJMbugua, BigSquareKE, antoneosoul, mssheilakimani

0, 2, 15, 18, 19

8

1

8

0

10

7

2

7

0

JuIianKyula, PesapaI, thiskenyan, AIRTEL_ KE, MODEGLOBAL, OjayGreene

0, 1, 11, 114, 19

7

2

7

0

NA

11

3

11

3

  

11

3

11

3

Total

177

48

177

20

  

177

48

177

20

All accounts including international

All accounts including international

1

32

10

29

5

iHub, brcknet, whiteafrican, PIVOTEast, EnezaEducation, mlabeastafrica, JessicaColaco, mfarm_ke, africamanager

1, 4, 11, 16, 19

32

10

29

5

2

30

3

26

3

NairobiGarage, bobcollymore, CKirubi, SafaricomPLC, NestNairobi, KenyaCIC

0, 7, 11, 15, 19

30

3

26

3

3

28

4

26

0

CarolineMutoko, SendyMobile, MumsVillage, KTNKenya, TechTrendsKE

0, 1, 15, 17, 19

28

4

26

0

4

19

6

16

2

Cellulant, farmdriveke, DPOGroup, Fintech_Africa, mkopasolar, MadeItInAfrica

0, 5, 7, 11, 17, 19

19

6

16

2

5

17

1

4

1

WorldBank, GSMA, wef, DFID_ UK, UNESCO, UN, BridgeKenya, BridgelntlAcads

3, 6, 9, 10, 13

17

1

4

1

6

15

4

9

2

88mph_Africa, googleafrica, GrowthAfrica, BookNowKenya, VirtuaICityLtd

2, 4, 11, 15, 19

15

4

9

2

7

14

2

11

1

GreenhouseKenya, futurepump, Cropnuts, Top_Farmer, lador_foods

5, 6, 11, 17, 19

14

2

11

1

8

12

2

11

1

bankelele, HapaKenya, roomthinker, kenyanpundit, KeEquityBank, ShelterAfrique

0, 8, 11, 14, 19

12

2

11

1

9

11

3

3

2

Sanergy, NextBillion, gatesfoundation, echoinggreen, Sanivation, GreenCharKeny

3, 4, 6, 11, 18, 19

11

3

3

2

10

11

2

11

1

ntvkenya, BigSquareKE, DEMOAfrica, JumiaFoodKE, AirKlip

0, 1, 2, 12, 19

11

2

11

1

11

8

3

5

2

BitPesa, villagecapital, AppsAfrica, VC4Africa, PayGo_Energy, OjayGreene

4, 5, 11, 16, 19

8

3

5

2

12

6

1

6

0

MODEGLOBAL, JulianKyula, Pesapal, thiskenyan, kevinouma, AIRTEL_ KE

0, 1 , 7, 11, 14, 19

6

1

6

0

NA

12

3

10

3

  

12

3

10

3

Total

215

44

167

23

  

215

44

167

23

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Martins, R.M., Park, E., Hain, D.S., Jurowetzki, R. (2021). Mapping Entrepreneurial Ecosystem for Technology Start-ups in Developing Economies: An Empirical Analysis of Twitter Networks Between Start-ups and Support Organizations of Nairobi’s Digital Economy. In: Daniels, C., Dosso, M., Amadi-Echendu, J. (eds) Entrepreneurship, Technology Commercialisation, and Innovation Policy in Africa. Springer, Cham. https://doi.org/10.1007/978-3-030-58240-1_4

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