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Tools for Evaluating Human Factor Aspects in Production and Logistics System

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Advances in Production Management Systems. The Path to Digital Transformation and Innovation of Production Management Systems (APMS 2020)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 591))

Abstract

Even though the advancement of technology has a great influence on the production and logistics system (PLS), companies are more dependent on manual human work because of their cognitive ability and flexibility. Inversely, many decision support models in PLS have neglected the characteristics of human workers which could degrade their working conditions. Therefore, this paper would assist the managers in a production and logistics system to evaluate the current workload on their workers. This study would suggest different tools for evaluating the human factor aspects of operations management. Initially, the paper introduces the three aspects of human factors such as physical, mental and psychosocial. Thereafter, tools for evaluating these aspects are presented. The tools are NMQ, NASA TLX, SWAT, and JCQ. Then, this paper summarizes the contribution of tools towards the production and logistics system by classifying it into three segments such as process, system settings, and technology.

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Authors and Affiliations

  1. Norwegian University of Science and Technology, Trondheim, Norway

    Vivek Vijayakumar & Fabio Sgarbossa

Authors
  1. Vivek Vijayakumar
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  2. Fabio Sgarbossa
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Corresponding author

Correspondence to Vivek Vijayakumar .

Editor information

Editors and Affiliations

  1. University of Novi Sad, Novi Sad, Serbia

    Bojan Lalic

  2. University of Belgrade, Belgrade, Serbia

    Vidosav Majstorovic

  3. University of Novi Sad, Novi Sad, Serbia

    Ugljesa Marjanovic

  4. ZF Hungária Kft., Eger, Hungary

    Gregor von Cieminski

  5. Tecnológico de Monterrey, Mexico City, Mexico

    David Romero

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Vijayakumar, V., Sgarbossa, F. (2020). Tools for Evaluating Human Factor Aspects in Production and Logistics System. In: Lalic, B., Majstorovic, V., Marjanovic, U., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. The Path to Digital Transformation and Innovation of Production Management Systems. APMS 2020. IFIP Advances in Information and Communication Technology, vol 591. Springer, Cham. https://doi.org/10.1007/978-3-030-57993-7_67

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  • DOI: https://doi.org/10.1007/978-3-030-57993-7_67

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-57992-0

  • Online ISBN: 978-3-030-57993-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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