Abstract
This chapter summarizes the major contributions of this book (the categorization of and advancement of business communication theory), discusses why these contributions matter, and presents important future aspirations for moving forward. These aspirations include the significance of improving work experiences and outcomes, breaking down the theoretical silos of disciplines, improving methodology, and avoiding ethnocentrism. We also advocate for building and adapting flexible business communication theories which reflect a dynamic workplace, clarifying constructs, and offering utility. We conclude by acknowledging limitations, and with our vision of a stakeholder inclusive conversation about an ongoing journey.
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Mayfield, M., Mayfield, J., Walker, R. (2020). Conclusion and Future Development. In: Fundamental Theories of Business Communication. New Perspectives in Organizational Communication. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-57741-4_15
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DOI: https://doi.org/10.1007/978-3-030-57741-4_15
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