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Supply Chain Management Practices in Small Enterprises: A Practical Implementation Guidance

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Book cover Industrial Engineering and Operations Management (IJCIEOM 2020)

Part of the book series: Springer Proceedings in Mathematics & Statistics ((PROMS,volume 337))

Abstract

Supply chain management (SCM) focused on large companies has received much attention from academics and industry practitioners. However, there is a dearth of studies covering SCM in small enterprises due to the differences between the realities of large and small enterprises, making it challenging to harness the existing accumulated knowledge of SCM for smaller ventures. Small enterprises are of great importance to the economy of many countries, especially in emerging markets such as Brazil. In this context, this article aims to expand the knowledge of SCM in small enterprises by analyzing SCM practices in companies in the State of Rio de Janeiro (Brazil). The practices analyzed in this research are customer relationship management, operations management practices, planning and business processes, and supplier relationship management. It provides a practical guide to implement and manage SCM practices in small enterprises successfully.

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Acknowledgements

The following research agencies supported this work: Coordination for the Improvement of Higher Education Personnel—Brazil (CAPES) (Finance Code 001), Brazilian National Council for Scientific and Technological Development (CNPq) (Grant Numbers 404682/2016-2, 304931/2016-0 and 311757/2018-9) and Research Support Foundation of the State of Rio de Janeiro (FAPERJ).

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Authors and Affiliations

  1. Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Marquês de São Vicente Street, Rio de Janeiro, RJ, 22451-900, Brazil

    Daniela Biccas Ferraz Matos, Luiz Felipe Scavarda, Rodrigo Goyannes Gusmão Caiado & Antônio Márcio Tavares Thomé

Authors
  1. Daniela Biccas Ferraz Matos
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  2. Luiz Felipe Scavarda
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  3. Rodrigo Goyannes Gusmão Caiado
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  4. Antônio Márcio Tavares Thomé
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Correspondence to Daniela Biccas Ferraz Matos .

Editor information

Editors and Affiliations

  1. Industrial Engineering Department, Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil

    Antônio Márcio Tavares Thomé

  2. Engenharia de Produção, Federal Center for Technological Education, Rio de Janeiro, Brazil

    Rafael Garcia Barbastefano

  3. Departamento de Engenharia Industrial, Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil

    Luiz Felipe Scavarda

  4. DEGEIT and GOVCOPP, University of Aveiro, Aveiro, Portugal

    João Carlos Gonçalves dos Reis

  5. DEGEIT and GOVCOPP, University of Aveiro, Aveiro, Portugal

    Marlene Paula Castro Amorim

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Matos, D.B.F., Scavarda, L.F., Caiado, R.G.G., Thomé, A.M.T. (2020). Supply Chain Management Practices in Small Enterprises: A Practical Implementation Guidance. In: Thomé, A.M.T., Barbastefano, R.G., Scavarda, L.F., dos Reis, J.C.G., Amorim, M.P.C. (eds) Industrial Engineering and Operations Management. IJCIEOM 2020. Springer Proceedings in Mathematics & Statistics, vol 337. Springer, Cham. https://doi.org/10.1007/978-3-030-56920-4_12

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