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Exemplification of Assessing Human Centered Design Processes from ISO 9241-220

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Human Interaction, Emerging Technologies and Future Applications III (IHIET 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1253))

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Abstract

The human centered design (HCD) process assessment model (PAM) is intended for use when performing conformational assessments of the process capability on the development of interactive systems. The HCD processes reference model (PRM) specified in ISO 9241-220 together with the rules of how to assess the processes defined in HCD-PAM must be applied when performing an HCD process assessment. In this paper, the HCD-PAM applying the HCD-PRM is exemplified by a practical example of assessing the HCD.3.4.2 process.

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References

  1. DIN EN ISO 9241-210:2011-01: Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems

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  2. ISO 9241-220:2019-03: Ergonomics of human-system interaction - Part 220: Processes for enabling, executing and assessing human-centred design within organizations

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  3. ISO/IEC 33020:2015: Information technology - Process assessment - Process measurement framework for assessment of process capability

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  4. DIN SPEC 92412:2015-11: Ergonomics of human-system interaction - Auditing procedure for the development of interactive products based on DIN EN ISO 9241-210

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Author information

Authors and Affiliations

  1. Intercultural User Interface Consulting (IUIC), 93152, Undorf, Germany

    Rüdiger Heimgärtner

Authors
  1. Rüdiger Heimgärtner
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Correspondence to Rüdiger Heimgärtner .

Editor information

Editors and Affiliations

  1. Institute for Advanced Systems Engineering, University of Central Florida, Orlando, FL, USA

    Tareq Ahram

  2. Campus du Moulin de la Housse, Université de Reims Champagne-Ardenne, Reims, France

    Redha Taiar

  3. Fondation EFOM Boris DOLTO, Paris, France

    Karine Langlois

  4. IFMK Nicois, Université Côte d’Azur, Nice Cedex 3, France

    Arnaud Choplin

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© 2021 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

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Heimgärtner, R. (2021). Exemplification of Assessing Human Centered Design Processes from ISO 9241-220. In: Ahram, T., Taiar, R., Langlois, K., Choplin, A. (eds) Human Interaction, Emerging Technologies and Future Applications III. IHIET 2020. Advances in Intelligent Systems and Computing, vol 1253. Springer, Cham. https://doi.org/10.1007/978-3-030-55307-4_4

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  • DOI: https://doi.org/10.1007/978-3-030-55307-4_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-55306-7

  • Online ISBN: 978-3-030-55307-4

  • eBook Packages: EngineeringEngineering (R0)

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