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Corporate Influencing in B2B: Employees as Brand Ambassadors in Social Media

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B2B Marketing

Part of the book series: Management for Professionals ((MANAGPROF))

Abstract

How can companies place their content in the global communication landscape without large budgets? One method is the use of corporate influencers—own employees who take up the company’s topics on social media platforms and transport them with an authentic, personal touch. The advantages for the company: A wider reach beyond the official corporate channels, a richer communication design by the experts, as well as positive effects on the brand and overall perception.

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Notes

  1. 1.

    Bauer et al. (2006).

  2. 2.

    https://www.brandwatch.com/de/blog/statistiken-youtube/, Accessed: May 26, 2020.

  3. 3.

    https://www.brandwatch.com/de/blog/twitter-statistiken/, Accessed: May 26, 2020.

  4. 4.

    https://www.linkedin.com/pulse/influencer-engagement-b2b-environment-clarissa-haller/, Accessed: May 26, 2020.

  5. 5.

    Hollensen et al. (2017)

  6. 6.

    https://de.statista.com/statistik/daten/studie/37545/umfrage/anzahl-der-aktiven-nutzer-von-facebook/, Accessed: May 27, 2020.

  7. 7.

    https://de.statista.com/themen/746/Xing/, Accessed: May 26, 2020.

  8. 8.

    https://twitter.com/JoeKaeser, Accessed: May 26, 2020.

  9. 9.

    https://twitter.com/elonmusk, Accessed: May 26, 2020.

  10. 10.

    E.g. https://www.youtube.com/watch?v=xkhkCDGqFt4=11s, Accessed: May 26, 2020.

  11. 11.

    E.g. https://www.youtube.com/watch?v=9ZDP-NffdXQ with around 17,000 hits or https://www.youtube.com/watch?v=Gh2fBLEmxpQ with over 140,000 hits (26.05.2020).

  12. 12.

    https://www.linkedinsights.com/the-linkedin-algorithm-explained-in-25-frequently-asked-questions/, Accessed: May 26, 2020.

  13. 13.

    E.g. at Deutsche Telekom: https://www.pressesprecher.com/nachrichten/wie-die-telekom-corporate-influencer-nutzt-162679779, Accessed: May 27, 2020.

  14. 14.

    https://www.pressesprecher.com/nachrichten/siemens-warum-haller-kontrolle-abgibt-719299336, Accessed: 27.05.2020.

  15. 15.

    https://www.youtube.com/watch?v=-r2sTlyF7Yw, Accessed: May 27, 2020.

  16. 16.

    https://www.linkedin.com/sales/ssi, Accessed: May 27, 2020.

References

  • Bauer, H., Stokburger, G., Hammerschmidt, M. (2006): Marketing Performance. Messen - Analysieren - Optimieren. Wiesbaden: SpringerGabler

    Google Scholar 

  • Hollensen, S., Kotler, P., & Opresnik, M. (2017). Social media marketing. A Practitioner Guide. o.O.: Opresnik Management Consulting.

    Google Scholar 

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Correspondence to Markus Weinländer .

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Weinländer, M. (2021). Corporate Influencing in B2B: Employees as Brand Ambassadors in Social Media. In: Seebacher, U.G. (eds) B2B Marketing. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-54292-4_20

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