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It’s All in the Practice: Towards Quality Co-design

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The Palgrave Handbook of Co-Production of Public Services and Outcomes
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Abstract

This chapter contributes to the growing body of evidence on effective coproduction by assessing the quality and impacts of representation and non-representation related variables in co-design theory and practice. Six principles of engagement are identified that interact to influence outcomes. These include: (1) inclusive representation of affected people and professionals; (2) autonomy and equality of all participants; (3) plurality of viewpoints and engagement methods; (4) quality of process design and facilitation; (5) transmission of citizen engagement outcomes to formal decision makers and (6) citizen participation as a democratic value. All six principles combine to form an evidence-based model for assessing the quality and impact of coproduction processes, supporting the development of public sector capability and enhancing the legitimacy of public sector decisions.

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Correspondence to Mark Evans .

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Moore, N., Evans, M. (2021). It’s All in the Practice: Towards Quality Co-design. In: Loeffler, E., Bovaird, T. (eds) The Palgrave Handbook of Co-Production of Public Services and Outcomes. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-53705-0_19

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