Abstract
Based on interviews with workers from organisations including INGOs, SNGOs and CBOs, this chapter investigates the Listening Zones in Malawi. A key theme of the interviews is the influence of asymmetrical power on listening relationships. The communication between donor and NGO was characterised as unidirectional: the NGO listens and responds to the donor’s agenda but there is little reciprocity. Projects are funded and conceptualised by donors and framed in terms of English development buzzwords that are not easily translatable to the local languages. NGOs are compelled to adopt the language of the donor to access funds and to comply with reporting requirements. Thus, the foundation is laid for the creation of a Listening Zone between NGO and community that is highly distorted and exclusionary, where the purpose of listening and the language used largely reflects the donor’s agenda. Fieldworkers who interact with communities find it challenging to accurately explain the meaning of projects to communities, and they have to make copious use of locally appropriate euphemisms, idioms and metaphors. Participants claim that failing to listen and communicate in a culturally appropriate way can be a key factor in project failure because it impedes relationship building with the community. However, the financial power of donors over NGOs inhibits the latter from offering honest feedback about the implications of underfunding translation/interpretation work.
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Footitt, H., Crack, A.M., Tesseur, W. (2020). Malawi. In: Development NGOs and Languages. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-51776-2_6
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DOI: https://doi.org/10.1007/978-3-030-51776-2_6
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