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Does the Kindle Conform to Chinese Users’ Usage Habits? A Usability Assessment of the Kindle Paperwhite

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Part of the Lecture Notes in Computer Science book series (LNISA,volume 12201)


It is predicted that electronic book readers will become the mainstream of ways of reading in the future, and this sign has been seen in China recently. According to statistics from Taobao Tmall (Fig. 1), China’s biggest online-shopping website, the amount of people purchasing Kindle Paperwhite4 is more than 5000 per month. In this research, we performed a detailed usability assessment on the Kindle Paperwhite to see whether it conforms to the usage habits of Chinese users. Then we compared the Kindle Paperwhite with another e-book reader designed at home, to explore the differences in interaction design and design style. Finally, we summarized the weakness of Kindle Paperwhite and made our suggestions. This research hopes to give some new insights into e-book readers design for the Chinese market.

Three kinds of kindles’ monthly sales according to statistics from Taobao Tmall


  • Kindle
  • Usability assessment
  • Interaction design
  • Chinese users

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Correspondence to Marcelo M. Soares .

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Appendix A. Questionnaire

Appendix A. Questionnaire

  1. (1)

    What is your gender?

  2. (2)

    What is your age?

  3. (3)

    Have you ever used Kindle products?

  4. (4)

    Have you ever used other e-book readers?

  5. (5)

    Why did you choose this rather than Kindle?

  6. (6)

    Which parts are more important to you if you want to buy an e-book reader?

  7. (7)

    What times do you use Kindle Paperwhite in one week?

  8. (8)

    Do you think the size of Kindle Paperwhite is comfortable for you to use?

  9. (9)

    Do you think the weight of Kindle Paperwhite is comfortable for you to use?

  10. (10)

    Did you buy the protect cover for your Kindle?

  11. (11)

    Do you think it convenient to press the button?

  12. (12)

    For the following operations, which operations you do not know?

  13. (13)

    What are your overall feelings about Kindle?

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He, Y. et al. (2020). Does the Kindle Conform to Chinese Users’ Usage Habits? A Usability Assessment of the Kindle Paperwhite. In: Marcus, A., Rosenzweig, E. (eds) Design, User Experience, and Usability. Design for Contemporary Interactive Environments. HCII 2020. Lecture Notes in Computer Science(), vol 12201. Springer, Cham.

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-49759-0

  • Online ISBN: 978-3-030-49760-6

  • eBook Packages: Computer ScienceComputer Science (R0)