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Comparing Paper Versus Digital Registries When Introducing a Web-Based Platform Registration for Social Care Services

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Integrated Science in Digital Age 2020 (ICIS 2020)

Abstract

The study presented in this article aimed to analyze the shifting process from a typical paper registration to a registration performed by a web-based platform in two different services for older adults of a social care institution. A total of 16,960 registers related to a nursing home and a home care service were analyzed. With the web-based platform, the rate of inconsistencies declined 21.08% for the nursing home and 24.89% for the home care service.

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Acknowledgements

This work was financially supported by National Funds through FCT – Fundação para a Ciência e a Tecnologia, I.P., under the project UI IEETA: UID/CEC/00127/2019.

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Correspondence to Nelson Pacheco Rocha .

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Martins, A.I., Caravau, H., Rosa, A.F., Almeida, A.F., Rocha, N.P. (2021). Comparing Paper Versus Digital Registries When Introducing a Web-Based Platform Registration for Social Care Services. In: Antipova, T. (eds) Integrated Science in Digital Age 2020. ICIS 2020. Lecture Notes in Networks and Systems, vol 136. Springer, Cham. https://doi.org/10.1007/978-3-030-49264-9_29

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