Abstract
This chapter summarises the research on the effectiveness of learning and development in organisations. It makes research recommendations of the content of effectiveness research, recommendations for research design, and recommendations for practice. It summarises key gaps in the research base, as well as highlighting practice recommendations that learning and development specialists can implement to enhance the overall effectiveness of these activities in contributing to organisational performance.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bienstock, C. C., DeMoranville, C. W., & Smith, R. K. (2003). Organizational citizenship behaviour and service quality. Journal of Services Marketing, 17(4), 357–378.
Chang, S., Jia, L., Takeuchi, R., & Cai, Y. (2014). Do high commitment work systems affect creativity? A multilevel combinational approach to employee creativity. Journal of Applied Psychology, 99, 665–680.
Collins, C., & Smith, K. (2006). Knowledge exchange and combination: The role of human resource practices in the performance of high-technology firms. The Academy of Management Journal, 49(3), 544–560.
Ernhart, M. G., & Naumann, S. E. (2004). Organisational citizens in work groups: A group norms approach. Journal of Applied Psychology, 89, 960–974.
Garavan, T. N., Heneghan, S., O’Brien, F., Gubbins, C., Lai, Y., Carbery, R., et al. (2019). L&D professionals in organisations: Much ambition, unfulfilled promise. European Journal of Training and Development, 44(1), 1–86.
Garavan, T., McCarthy, A., Lai, Y., Murphy, K., Sheehan, M., & Carbery, R. (2020). Training and organisational performance: A meta-analysis of temporal, institutional, and organisational context moderators. Human Resource Management Journal, in-press.
Gong, Y., Huang, J. C., & Farh, J. L. (2009). Employee learning orientation, transformational leadership, and employee creativity: The mediating role of employee self-efficacy. Academy of Management Journal, 52(4), 765–778.
Guzzo, R. A., Yost, P. R., Campbell, R. J., & Shea, G. P. (1993). Potency in groups: Articulating a construct. British Journal of Social Psychology, 32(1), 87–106.
Jiang, H., & Men, L. R. (2015). Creating an engaged workforce: The impact of authentic leadership, transparent organisational communication, and work-life enrichment. Communication Research, 44(2), 225–243.
Kozlowski, S. W. J., & Klein, K. J. (2000). A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research and methods in organizations: Foundations, extensions, and new directions (pp. 3–90). San Francisco, CA: Jossey-Bass.
Lin, C. C., & Peng, T. K. (2010). From organisational citizenship to team performance: The mediation of group cohesion and collective efficacy. Management and Organisation Review, 6, 55–75.
Martin, R., Hughes, D. J., Epitropaki, O., & Thomas, G. (2020). In pursuit of causality in leadership training research: A review and pragmatic recommendations. The Leadership Quarterly, in-press.
Murray, B., & Raffaele, G. C. (1997). Single-site, results-level evaluation of quality awareness training. Human Resource Development Quarterly, 8(3), 229–245.
Nolan, C. T., & Garavan, T. (2016). Human resource development in SMEs. International Journal of Management Reviews, 18(1), 85–107.
Patel, P. C., Messersmith, J. G., & Lepak, D. P. (2013). Walking the tightrope: An assessment of the relationship between high-performance work systems and organizational ambidexterity. Academy of Management Journal, 56(5), 1420–1442.
Peccei, R., & Van de Voorde, K. (2016). The application of the multilevel paradigm in human resource management-outcomes research: Taking stock and going forward. Journal of Management, 45(2), 786–818.
Ployhart, R. E., & Moliterno, T. P. (2011). Emergence of the human capital resource: A multi-level model. The Academy of Management Review, 36(1), 127–150.
Ployhart, R. E., Nyberg, A. J., Reilly, G., & Maltarich, M. A. (2014). Human capital is dead; long live human capital resources! Journal of Management, 40, 371–398.
Podsakoff, N. P., Podsakoff, P. M., Mackenzie, S. B., Maynes, T., & Spoelma, T. (2014). Consequences of unit-level organizational citizenship behaviours: A review and recommendations for future research. Journal of Organizational Behaviour, 35(51), 87–119.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviours: A meta-analysis. Journal of Applied Psychology, 94, 122–141.
Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviours and sales unit effectiveness. Journal of Marketing Research, 3, 351–363.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behaviour and the quantity and quality of work group performance. Journal of Applied Psychology, 82, 262–270.
Porter, C. O. L. H. (2005). Goal orientation: Effects on backing up behaviour, performance, efficacy, and commitment in teams. Journal of Applied Psychology, 90, 811–818.
Sitzmann, T., & Weinhardt, J. M. (2015). Training engagement theory: A multilevel perspective on the effectiveness of work-related training. Journal of Management, 44(2), 732–756.
Wei, H. L., & Wang, E. T. G. (2010). The strategic value of supply chain visibility: Increasing the ability to reconfigure. European Journal of Information Systems, 19, 238–249.
Wright, P. M., & McMahan, G. C. (2011). Exploring human capital: Putting ‘human’ back into strategic human resource management. Human Resource Management Journal, 21, 93–104.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2020 The Author(s)
About this chapter
Cite this chapter
Garavan, T.N. et al. (2020). Suggestions for Research and Practice. In: Learning and Development Effectiveness in Organisations. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-48900-7_6
Download citation
DOI: https://doi.org/10.1007/978-3-030-48900-7_6
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-48899-4
Online ISBN: 978-3-030-48900-7
eBook Packages: Business and ManagementBusiness and Management (R0)