Abstract
Innovation is often viewed as an idea or solution. It is seldom viewed as an emergence that transcends across the micro, meso, and macro levels of a network or service ecosystem (Chandler and Vargo, Market Theor 11(1): 35–49, 2011). How can value and innovation be managed at each of these levels? In order to view innovation more clearly, what are the fundamental units of study (i.e., foci) at each of these levels? Why is it important to view innovation in this way?
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Adner, Ron, and Rahul Kapoor. 2010. Value Creation in Innovation Ecosystems: How the Structure of Technological Interdependence Affects Firm Performance in New Technology Generations. Strategic Management Journal 31 (3): 306–333. https://doi.org/10.1002/smj.821.
Akaka, Melissa Archpru, et al. 2013. The Complexity of Context: A Service Ecosystems Approach for International Marketing. Journal of International Marketing 21 (4): 1–20. https://doi.org/10.1509/jim.13.0032.
Amabile, Teresa M. 1988. A Model of Creativity and Innovation in Organizations. Research in Organizational Behavior, 1st ed., 10, JAI Press Inc, 123–167.
———. 1996. Creativity and Innovation in Organizations. Harvard Business School Background Note, January: 396–239.
Anderson, James C, et al. 2006. Customer Value Propositions in Business Markets. Harvard Business Review, March.
Ballantyne, David, et al. 2011. Value Propositions as Communication Practice: Taking a Wider View. Industrial Marketing Management 40 (2): 202–210. https://doi.org/10.1016/j.indmarman.2010.06.032.
Bitner, Mary Jo, et al. 2015. Journal of Service Research Special Issue on Service Design and Innovation. Journal of Service Research 18 (1): 3–3. https://doi.org/10.1177/1094670514557193.
Bolton, Ruth N., et al. 2004. The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research. Journal of the Academy of Marketing Science 32 (3): 271–292. https://doi.org/10.1177/0092070304263341.
Borgatti, Stephen P., et al. 2018. Analyzing Social Networks. London: Sage.
Burroughs, James E., et al. 2008. Toward a Psychology of Consumer Creativity. Handbook of Consumer Psychology: 1011–1038. https://doi.org/10.4324/9780203809570.ch40.
Chandler, Jennifer D., and Stephen L. Vargo. 2011. Contextualization and Value-in-Context: How Context Frames Exchange. Marketing Theory 11 (1): 35–49. https://doi.org/10.1177/1470593110393713.
Chase, Richard B., and Uday M. Apte. 2006. A History of Research in Service Operations: What’s the Big Idea? Journal of Operations Management 25 (2): 375–386. https://doi.org/10.1016/j.jom.2006.11.002.
Christensen, Clayton M., et al. 2020. Marketing Malpractice: The Cause and the Cure. Harvard Business Review, March 2. hbr.org/2005/12/marketing-malpractice-the-cause-and-the-cure
Clarysse, Bart, et al. 2014. Creating Value in Ecosystems: Crossing the Chasm Between Knowledge and Business Ecosystems. Research Policy 43 (7): 1164–1176. https://doi.org/10.1016/j.respol.2014.04.014.
De Benedittis, Julien. 2019. Transition Between Temporary Organizations: Dimensions Enabling Economies of Recombination. International Journal of Project Management 37 (7): 912–929. https://doi.org/10.1016/j.ijproman.2019.07.003.
Dhanaraj, Charles, and Arvind Parkhe. 2006. Orchestrating Innovation Networks. Academy of Management Review 31 (3): 659–669. https://doi.org/10.5465/amr.2006.21318923.
Feist, Gregory J. 1998. A Meta-Analysis of Personality in Scientific and Artistic Creativity. Personality and Social Psychology Review 2 (4): 290–309. https://doi.org/10.1207/s15327957pspr0204_5.
Fleury, Afonso, and Maria Tereza Leme Fleury. 2014. Local Enablers of Business Models: The Experience of Brazilian Multinationals Acquiring in North America. Journal of Business Research 67 (4): 516–526. https://doi.org/10.1016/j.jbusres.2013.11.008.
Garcia, Rosanna, and Roger Calantone. 2003. A Critical Look at Technological Innovation Typology and Innovativeness Terminology: A Literature Review. Journal of Product Innovation Management 19 (2): 110–132. https://doi.org/10.1111/1540-5885.1920110.
Gawer, Annabelle, and Michael A. Cusumano. 2013. Industry Platforms and Ecosystem Innovation. Journal of Product Innovation Management 31 (3): 417–433. https://doi.org/10.1111/jpim.12105.
Guilford, J.P. 1950. Creativity. American Psychologist 5 (9): 444–454. https://doi.org/10.1037/h0063487.
Helkkula, Anu, et al. 2018. Archetypes of Service Innovation. Journal of Service Research 21 (3): 284–301. https://doi.org/10.1177/1094670517746776.
Holbrook, Morris B. 1994. The Nature of Customer Value: An Axiology of Services in the Consumption Experience. Service Quality: New Directions in Theory and Practice 21–71. https://doi.org/10.4135/9781452229102.n2
Kurtmollaiev, Seidali, et al. 2017. Organizational Transformation Through Service Design. Journal of Service Research 21 (1): 59–74. https://doi.org/10.1177/1094670517738371.
Maull, Roger, et al. 2012. Service Supply Chains: A Customer Perspective. Journal of Supply Chain Management 48 (4): 72–86. https://doi.org/10.1111/j.1745-493x.2012.03284.x.
Normann, Richard, and Rafael Ramirez. 1998. Designing Interactive Strategy: From Value Chain to Value Constellation. Chichester: John Wiley & Sons.
Ordanini, Andrea, et al. 2013. When the Recipe Is More Important Than the Ingredients. Journal of Service Research 17 (2): 134–149. https://doi.org/10.1177/1094670513513337.
Ostrom, Amy L., et al. 2010. Moving Forward and Making a Difference: Research Priorities for the Science of Service. Journal of Service Research 13 (1): 4–36. https://doi.org/10.1177/1094670509357611.
Paruchuri, Srikanth. 2010. Intraorganizational Networks, Interorganizational Networks, and the Impact of Central Inventors: A Longitudinal Study of Pharmaceutical Firms. Organization Science 21 (1): 63–80. https://doi.org/10.1287/orsc.1080.0414.
Patrício, Lia, et al. 2017. Upframing Service Design and Innovation for Research Impact. Journal of Service Research 21 (1): 3–16. https://doi.org/10.1177/1094670517746780.
Runco, Mark A. 2004. Everyone Has Creative Potential. Creativity: From Potential to Realization 21–30. https://doi.org/10.1037/10692-002.
Runco, Mark A., and Garrett J. Jaeger. 2012. The Standard Definition of Creativity. Creativity Research Journal 24 (1): 92–96. https://doi.org/10.1080/10400419.2012.650092.
Satell, Greg. 2018. 4 Ways to Build an Innovative Team. Harvard Business Review, Harvard Business Publishing, February 13. hbr.org/2018/02/4-ways-to-build-an-innovative-team
Scoble, Robert, et al. 2014. Age of Context: Mobile, Sensors, Data and the Future of Privacy. Scotts Valley, CA: Patrick Brewster Press.
Sewell, William H. 1992. A Theory of Structure: Duality, Agency and Transformation. American Journal of Sociology 98 (1): 1–29. https://doi.org/10.1086/229967.
Shalley, Christina E., et al. 2004. The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here? Journal of Management 30 (6): 933–958. https://doi.org/10.1016/j.jm.2004.06.007.
Simonton, Dean Keith. 2008. Scientific Talent, Training, and Performance: Intellect, Personality, and Genetic Endowment. Review of General Psychology 12 (1): 28–46. https://doi.org/10.1037/1089-2680.12.1.28.
Teece, David J. 2010. Business Models, Business Strategy and Innovation. Long Range Planning 43 (2–3): 172–194. https://doi.org/10.1016/j.lrp.2009.07.003.
Thornton, Patricia H., and William Ocasio. 1999. Institutional Logics and the Historical Contingency of Power in Organizations: Executive Succession in the Higher Education Publishing Industry, 1958–1990. American Journal of Sociology 105 (3): 801–843. https://doi.org/10.1086/210361.
Van de Ven, Andrew H., and Harold L. Angle. 1989. Suggestions for Managing the Innovation Journey. Minneapolis: Strategic Management Research Center, University of Minnesota.
Vargo, Stephen L., and Robert F. Lusch. 2004. Evolving to a New Dominant Logic for Marketing. Journal of Marketing 68 (1): 1–17. https://doi.org/10.1509/jmkg.68.1.1.24036.
———. 2007. Service-Dominant Logic: Continuing the Evolution. Journal of the Academy of Marketing Science 36 (1): 1–10. https://doi.org/10.1007/s11747-007-0069-6.
———. 2015. Institutions and Axioms: An Extension and Update of Service-Dominant Logic. Journal of the Academy of Marketing Science 44 (1): 5–23. https://doi.org/10.1007/s11747-015-0456-3.
Vargo, Stephen L., et al. 2008. On Value and Value Co-creation: A Service Systems and Service Logic Perspective. European Management Journal 26 (3): 145–152. https://doi.org/10.1016/j.emj.2008.04.003.
Wasserman, Stanley, and Katherine Louise Milton Faust. 1994. Social Network Analysis: Methods and Applications. Cambridge: Cambridge University Press.
Wellman, Barry, and Stephen D. Berkowitz. 1996. Social Structures: A Network Approach. Norwood: Ablex Pub.
Wilden, Ralf, et al. 2017. The Evolution and Prospects of Service-Dominant Logic. Journal of Service Research 20 (4): 345–361. https://doi.org/10.1177/1094670517715121.
Zahra, Shaker A., and Satish Nambisan. 2012. Entrepreneurship and Strategic Thinking in Business Ecosystems. Business Horizons 55 (3): 219–229. https://doi.org/10.1016/j.bushor.2011.12.004.
Zott, Christoph, et al. 2011. The Business Model: Recent Developments and Future Research. SSRN Electronic Journal, May 2. https://doi.org/10.2139/ssrn.1674384
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2020 The Author(s)
About this chapter
Cite this chapter
Chandler, J.D. (2020). Innovation from a Networked, Ecosystems Perspective. In: Innovation, Social Networks, and Service Ecosystems. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-47797-4_1
Download citation
DOI: https://doi.org/10.1007/978-3-030-47797-4_1
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-47796-7
Online ISBN: 978-3-030-47797-4
eBook Packages: Business and ManagementBusiness and Management (R0)