Abstract
This chapter explains the potential application of blockchain in reverse logistics. Interviews are conducted with managers of well-known logistics and information technology companies in Turkey as well as Hong Kong to understand their perception about adoption of blockchain technology in reverse logistics operations. The chapter identifies perceived benefits and risks of adopting Blockchain and potentially address the existing reverse logistics challenges. Previous studies have been conducted to explore blockchain technology in different areas (e.g. banking and finance and other sector pilot studies) and its limitations. However, we are unaware of any study, which explored adoption of blockchain technology in reverse logistics operations. (i) Further guidance on developing conceptual model based on theoretical models. (ii) Opportunities blockchain technology can offer to avoid cost and time to check the quality of the returned products at each touch point in reverse logistics. (iii) Role of multiple stakeholder’s involvement including governments and the limitation in sharing of information with the existing data capture technologies (e.g. RFID and barcode).
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Subramanian, N., Chaudhuri, A., Kayıkcı, Y. (2020). Blockchain Applications in Reverse Logistics. In: Blockchain and Supply Chain Logistics. Palgrave Pivot, Cham. https://doi.org/10.1007/978-3-030-47531-4_8
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DOI: https://doi.org/10.1007/978-3-030-47531-4_8
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