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The Role of Knowledge Management Processes for Enhancing and Supporting Innovative Organizations: A Systematic Review

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Recent Advances in Intelligent Systems and Smart Applications

Part of the book series: Studies in Systems, Decision and Control ((SSDC,volume 295))

Abstract

The rapidly advancing technology and the globalizing market have espoused the notion of knowledge management (KM) as an appropriate plan in the highly competitive commercial contexts. The importance of knowledge is evident in multidimensional society and the corporate domain. The use of acquaintance and information has currently increased in every type of business to simplify all the operations and improve the decision-making procedure. As such, the KM systems are among the fastest developing parts of the corporate sector. Likewise, the innovative competency offers mechanisms and unique insights that practitioners should consider in building up a creative business to raise performance. The business environment has dramatically transformed, and thereby, forcing companies to innovate in the ways they function and learn other new concepts. The present research reviews and sheds the light on innovation-related KM processes to provide a thorough assessment of 50 research articles published in peer-reviewed journals. The main findings of this study indicate that multiple KM processes can play an important role in an innovative organization. However, the most essential process for innovation was found to be knowledge sharing. Besides, KM was found to be involved in all of the innovation types.

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Acknowledgements

This work is a part of a project undertaken at the British University in Dubai.

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Authors and Affiliations

  1. Faculty of Engineering and IT, The British University in Dubai, Dubai, UAE

    Sufyan Areed, Said A. Salloum & Khaled Shaalan

  2. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, UAE

    Said A. Salloum

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  1. Sufyan Areed
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  2. Said A. Salloum
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  3. Khaled Shaalan
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Correspondence to Said A. Salloum .

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Editors and Affiliations

  1. Department of Information Technology, Al Buraimi University College, Al Buraimi, Oman

    Mostafa Al-Emran

  2. Faculty of Engineering and IT, The British University in Dubai, Dubai, United Arab Emirates

    Khaled Shaalan

  3. Faculty of Computers and Artificial Intelligence, Cairo University, Giza, Egypt

    Aboul Ella Hassanien

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Areed, S., Salloum, S.A., Shaalan, K. (2021). The Role of Knowledge Management Processes for Enhancing and Supporting Innovative Organizations: A Systematic Review. In: Al-Emran, M., Shaalan, K., Hassanien, A. (eds) Recent Advances in Intelligent Systems and Smart Applications. Studies in Systems, Decision and Control, vol 295. Springer, Cham. https://doi.org/10.1007/978-3-030-47411-9_8

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