Abstract
Digitalization in every field has created a remarkable development in one way or another. The changes due to digitalization is evident across the industries and one such recent technological development happened across the world is that of “Blockchain”; which have generated a significant excitement across the industries. Most of the industries have adopted the blockchain technology for its ease of use. Tourism industry is considered to be one of the promising industries which doesn’t have a retirement. The impact of digitalization has reflected in tourism sector too; but the question is; “Whether the tourism industry copes up with the emerging technologies?”. Sadly, the answer is a big NO. Gradually, the tourism industry is planning to introduce Blockchain Technology into its operations to create a revolution. The introduction of Blockchain Technology into Crypto Currencies reaped huge success in the past. The same level or a little higher level of success is expected from this technology; but, the aversion and dilemma towards the new technologies makes the tourism sector to wait for its adoption. The future milestones of the tourism industry will definitely witness Blockchain technology. The tourism industry gets benefitted from Block chain technology through many ways, including secure payment, identification of the customers, management of the baggage, customer rewards management and the ratings of business. This paper aims to study the development of blockchain technology in the tourism sector, its applications and its challenges, and its future perspectives on the tourism industry.
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Cheriyan, A., Tamilarasi, S. (2021). Block Chain Technology: The Future of Tourism. In: Al-Emran, M., Shaalan, K., Hassanien, A. (eds) Recent Advances in Intelligent Systems and Smart Applications. Studies in Systems, Decision and Control, vol 295. Springer, Cham. https://doi.org/10.1007/978-3-030-47411-9_26
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DOI: https://doi.org/10.1007/978-3-030-47411-9_26
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