Abstract
This chapter aims to explain the role central administrations play in promoting organizational and competencies development. Focusing on the key role of training and research institutions in leading organizational change, the case of the Italian National School of Administration (SNA) is presented as a representative example. Over the last few years, the SNA has supported Italian Public Administration in successfully tackling the organizational change stemming from recent reforms, contributing to the development and dissemination of a competency approach for public employees. Particular attention has been paid to public managers, recognized as a strategic leverage for the competitiveness of the whole public system.
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Website List
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Moi, S., Massa, A.M. (2021). The Key Role of the SNA in Promoting Organizational Change and Competencies Development. In: Decastri, M., Battini, S., Buonocore, F., Gagliarducci, F. (eds) Organizational Development in Public Administration. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-43799-2_5
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