Skip to main content

Self-concept Change at Work: Characteristics and Consequences of Workplace Self-expansion

Abstract

Self-expansion is generally studied in the context of romantic relationships; however, self-expansion can also occur in a variety of non-relational settings. This chapter explores the opportunities for workplaces to promote self-expansion. People may experience self-expansion at work when their jobs provide them with novel experiences, challenges, resources, new skills, and new identities as organizational contributors. Recent evidence confirms that individuals experience workplace self-expansion and that workplace self-expansion is associated with a variety of beneficial outcomes for employees and organizations such as higher job satisfaction, commitment, engagement, and lower burnout and turnover intentions. Overall, this research suggests that workplace self-expansion may be an important component of employees’ experiences and leaders’ effectiveness.

Keywords

  • Self-expansion
  • Workplace
  • Leadership
  • Job satisfaction
  • Organizational commitment
  • Turnover intentions
  • Burnout
  • Work engagement

This is a preview of subscription content, access via your institution.

Buying options

Chapter
EUR   29.95
Price includes VAT (Finland)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
EUR   128.39
Price includes VAT (Finland)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
EUR   175.99
Price includes VAT (Finland)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
EUR   175.99
Price includes VAT (Finland)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Notes

  1. 1.

    Most often, workplace self-expansion is measured with the 14-item Workplace Self-Expansion Questionnaire (WSEQ; McIntyre et al., 2014); sample items include “How much do you feel that you have a larger perspective on things because of your job?” and “How much does working at your job result in your having new experiences?”

References

  • Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1–18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x.

    CrossRef  Google Scholar 

  • Arnold, H. J., & Feldman, D. C. (1982). A multivariate analysis of the determinants of job turnover. Journal of Applied Psychology, 67, 350–360.

    CrossRef  Google Scholar 

  • Arnold, K., Turner, N., Barling, J., Kelloway, E. K., & McKee, M. C. (2007). Transformational leadership and psychological well-being: The mediating role of meaningful work. Journal of Occupational Health Psychology, 12, 193–203.

    CrossRef  PubMed  Google Scholar 

  • Aron, A., Lewandowski, G. W., Mashek, D., & Aron, E. N. (2013). The self-expansion model of motivation and cognition in close relationships. In J. A. Simpson & L. Campbell (Eds.), The Oxford handbook of close relationships (pp. 90–115). New York, NY: Oxford University Press.

    Google Scholar 

  • Aron, A., McLaughlin-Volpe, T., Mashek, D., Lewandowski, G., Wright, S. C., & Aron, E. N. (2004). Including others in the self. European Review of Social Psychology, 15, 101–132.

    CrossRef  Google Scholar 

  • Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior, 25, 951–968.

    CrossRef  Google Scholar 

  • Bakker, A. B., Demerouti, E., De Boer, E., & Schaufeli, W. B. (2003). Job demands and job resources as predictors of absence duration and frequency. Journal of Vocational Behavior, 62, 341–356.

    CrossRef  Google Scholar 

  • Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1, 389–411.

    CrossRef  Google Scholar 

  • Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22, 187–200. https://doi.org/10.1080/02678370802393649.

    CrossRef  Google Scholar 

  • Bass, B. M. (1985). Leadership and performance beyond expectations. New York, NY: Free Press.

    Google Scholar 

  • Basu, R., & Green, S. G. (1997). Leader-member exchange and transformational leadership: An empirical examination of innovative behaviors in leader-member dyads. Journal of Applied Social Psychology, 27, 477–499.

    CrossRef  Google Scholar 

  • Bauer, T. N., & Green, S. G. (1996). Development of leader-member exchange: A longitudinal test. Academy of Management Journal, 39, 1538–1567.

    Google Scholar 

  • Bedeian, A. G., Kemery, E. R., & Pizzolatto, A. B. (1991). Career commitment and expected utility of present job as predictors of turnover intentions and turnover behavior. Journal of Vocational Behavior, 39, 331–343.

    CrossRef  Google Scholar 

  • Besta, T., & Jurek, P. (2017). Zastosowanie skali poczucia rozszerzenia Ja w miejscu pracy w warunkach polskich. Psychologia Ekonomiczna, 10, 41–58.

    Google Scholar 

  • Besta, T., & Zawadzka, A. M. (2019). Expansion of the self of activists and nonactivists involved in mass gatherings for collective action. Group Processes and Intergroup Relations, 22, 182–199.

    CrossRef  Google Scholar 

  • Bluedorn, A. C. (1982). A unified model of turnover from organizations. Human Relations, 35, 135–153.

    CrossRef  Google Scholar 

  • Bycio, P., Hackett, R. D., & Allen, J. S. (1995). Further assessments of Bass’s (1985) conceptualization of transactional and transformational leadership. Journal of Applied Psychology, 80, 468–478.

    CrossRef  Google Scholar 

  • Carlson, D. S., Thompson, M. J., & Kacmar, K. M. (2019). Double crossed: The spillover and crossover effects of work demands on work outcomes through the family. Journal of Applied Psychology, 104, 214.

    CrossRef  PubMed  Google Scholar 

  • Carlyle, T. (1840/2008). On heroes, hero-worship, and the heroic in history. Retrieved May 6, 2009, from http://www.gutenberg.org.

  • Carson, J. B., Tesluk, P. E., & Marrone, J. A. (2007). Shared leadership in teams: An investigation of antecedent conditions and performance. Academy of Management Journal, 50, 1217–1234.

    Google Scholar 

  • Chung, M. C., Farmer, S., Grant, K., Newton, R., Payne, S., Perry, M., et al. (2002). Self-esteem, personality and post traumatic stress symptoms following the dissolution of a dating relationship. Stress and Health, 18, 83–90.

    CrossRef  Google Scholar 

  • Dansereau, F., Seitz, S. R., Chiu, C.-Y., Shaughnessy, B., & Yammarino, F. J. (2013). What makes leadership, leadership? Using self-expansion theory to integrate traditional and contemporary approaches. The Leadership Quarterly, 24, 798–821. https://doi.org/10.1016/j.leaqua.2013.10.008.

    CrossRef  Google Scholar 

  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499–512.

    CrossRef  PubMed  Google Scholar 

  • Dinh, J. E., Lord, R. G., Gardner, W. L., Meuser, J. D., Liden, R. C., & Hu, J. (2014). Leadership theory and research in the new millennium: Current theoretical trends and changing perspectives. The Leadership Quarterly, 25, 36–62. https://doi.org/10.1016/j.leaqua.2013.11.005.

    CrossRef  Google Scholar 

  • Faragher, E. B., Cass, M., & Cooper, C. L. (2005). The relationship between job satisfaction and health: A meta-analysis. Occupational and Environmental Medicine, 62, 105–112.

    CrossRef  PubMed  PubMed Central  Google Scholar 

  • Fried, Y., & Ferris, G. R. (1987). The validity of the Job Characteristics Model: A review and meta-analysis. Personnel Psychology, 40, 287–322. https://doi.org/10.1111/j.1744-6570.1987.tb00605.x.

    CrossRef  Google Scholar 

  • Graen, G., Novak, M. A., & Sommerkamp, P. (1982). The effects of leader—member exchange and job design on productivity and satisfaction: Testing a dual attachment model. Organizational Behavior and Human Performance, 30, 109–131.

    CrossRef  Google Scholar 

  • Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6, 219–247.

    CrossRef  Google Scholar 

  • Graham, J. M. (2008). Self-expansion and flow in couples’ momentary experiences: An experience sampling study. Journal of Personality and Social Psychology, 95, 679–694.

    CrossRef  PubMed  Google Scholar 

  • Graves, J. (2012). The Best Jobs of 2012. Retrieved May 7, 2019, from US News & World Report website: https://money.usnews.com/money/careers/articles/2012/02/27/the-best-jobs-of-2012.

  • Gray, C., E., McIntyre, K. P., Mattingly, B. A., & Lewandowski, G. W. (2019). Follow the (self-expanding) leader: The role of workplace self-expansion. Unpublished manuscript.

    Google Scholar 

  • Greenberg, M. (2012). Six qualities leaders need to be successful. Retrieved from Psychology Today website: http://www.psychologytoday.com/blog/the-mindful-self-express/201204/six-qualities-leaders-need-be-successful.

  • Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250–279.

    CrossRef  Google Scholar 

  • Hollenbeck, J. R., & Williams, C. R. (1986). Turnover functionality versus turnover frequency: A note on work attitudes and organizational effectiveness. Journal of Applied Psychology, 71, 606–611.

    CrossRef  Google Scholar 

  • House, R. J. (1996). Path-goal theory of leadership: Lessons, legacy, and a reformulated theory. The Leadership Quarterly, 7(3), 323–352.

    CrossRef  Google Scholar 

  • Hughes, E. K., Lewandowski, G. W., Jr., Mattingly, B. A., McIntyre, K. P., & Branick, A. (2017, January). Workplace self-expansion: Can you make boring job tasks better? Poster presented at the 18th Annual Society for Personality and Social Psychology Conference, San Antonio, TX.

    Google Scholar 

  • Hui, C., Law, K. S., & Chen, Z. X. (1999). A structural equation model of the effects of negative affectivity, leader-member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77, 3–21.

    CrossRef  PubMed  Google Scholar 

  • Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89, 755–768.

    CrossRef  PubMed  Google Scholar 

  • Jurek, P., & Besta, T. (2019). Employees’ self-expansion as a mediator between perceived work conditions and work engagement and productive behaviors. Current Psychology.

    Google Scholar 

  • Lawendowski, R., & Besta, T. (in press). Is participation in music festivals a self-expansion opportunity? Identity, self-perception, and the importance of music’s function. Musicae Scientiae.

    Google Scholar 

  • Lewandowski, G. W., & Ackerman, R. A. (2006). Something’s missing: Need fulfillment and self-expansion as predictors of susceptibility to infidelity. The Journal of Social Psychology, 146, 389–403.

    CrossRef  PubMed  Google Scholar 

  • Lewandowski, G. W., Jr., Aron, A., Bassis, S., & Kunak, J. (2006). Losing a self-expanding relationship: Implications for the self-concept. Personal Relationships, 13, 317–331.

    CrossRef  Google Scholar 

  • Liden, R. C., Wayne, S. J., & Stilwell, D. (1993). A longitudinal study on the early development of leader-member exchanges. Journal of Applied Psychology, 78, 662–674.

    CrossRef  Google Scholar 

  • Machia, L. V., & Proulx, M. L. (in press). The diverging effects of need fulfillment obtained from within and outside of a romantic relationship. Personality and Social Psychology Bulletin.

    Google Scholar 

  • Mao, J., Chiu, C. Y., Owens, B. P., Brown, J. A., & Liao, J. (2019). Growing followers: Exploring the effects of leader humility on follower self-expansion, self-efficacy, and performance. Journal of Management Studies, 56, 343–371.

    CrossRef  Google Scholar 

  • Mashek, D., Cannaday, L. W., & Tangney, J. P. (2007). Inclusion of community in self scale: A single-item pictorial measure of community connectedness. Journal of Community Psychology, 35, 257–275.

    CrossRef  Google Scholar 

  • Maslach, C. (1998). A multidimensional theory of burnout. In C. L. Cooper (Ed.), Theories of organizational stress (pp. 68–85). New York, NY: Oxford University Press.

    Google Scholar 

  • Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2, 99–113.

    CrossRef  Google Scholar 

  • Mattingly, B. A., & Lewandowski, G. W., Jr. (2013). The power of one: Benefits of individual self-expansion. The Journal of Positive Psychology, 8, 12–22.

    CrossRef  Google Scholar 

  • Mattingly, B. A., & Lewandowski, G. W., Jr. (2014). Broadening horizons: Self-expansion in relational and non-relational contexts. Social and Personality Psychology Compass, 8, 30–40.

    CrossRef  Google Scholar 

  • Mattingly, B. A., Lewandowski, G. W., Jr., & McIntyre, K. P. (2014). “You make me a better/worse person”: A two-dimensional model of relationship self-change. Personal Relationships, 21, 176–190.

    CrossRef  Google Scholar 

  • Mattingly, B. A., McIntyre, K. P., Knee, C. R., & Loving, T. J. (2019). Implicit theories of relationships and self-expansion: Implications for relationship functioning. Journal of Social and Personal Relationships, 36, 1579–1599.

    CrossRef  Google Scholar 

  • Mattingly, B. A., McIntyre, K. P., Lewandowski, G. W., Jr., & Simpson, A. (2015). Self-expansion in the workplace increases workplace engagement. Unpublished manuscript.

    Google Scholar 

  • Mattingly, B. A., McIntyre, K. P., Lewandowski, G. W., Jr., & Simpson, A. (2019). Expand the employee to benefit the organization: Workplace self-expansion predicts job quality, turnover intentions, and organizational behavior. Unpublished manuscript.

    Google Scholar 

  • McIntyre, K. P., Mattingly, B. A., & Lewandowski, G. W., Jr. (2015). When “we” changes “me”: The two-dimensional model of relational self-change and relationship outcomes. Journal of Social and Personal Relationships, 32, 857–878.

    CrossRef  Google Scholar 

  • McIntyre, K. P., Mattingly, B. A., Lewandowski, G. W., Jr., & Simpson, A. (2014). Workplace self-expansion: Implications for job satisfaction, commitment, self-concept clarity, and self-esteem among the employed and unemployed. Basic and Applied Social Psychology, 36, 59–69. https://doi.org/10.1080/01973533.2013.856788.

    CrossRef  Google Scholar 

  • McIntyre, K. P., Simpson, D. A., Mattingly, B. A., & Lewandowski, G. W., Jr. (2014, February). Self-expansion in the workplace increases organizational citizenship and reduces turnover intentions. Poster presented at the 15th annual meeting of the Society for Personality and Social Psychology, Austin, TX.

    Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1, 107–142.

    CrossRef  Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–563.

    CrossRef  Google Scholar 

  • Rafferty, A. E., & Griffin, M. A. (2004). Dimensions of transformational leadership: Conceptual and empirical extensions. The Leadership Quarterly, 15, 329–354.

    CrossRef  Google Scholar 

  • Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71–92.

    CrossRef  Google Scholar 

  • Shamir, B., House, R. J., & Arthur, M. B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science, 4, 577–594.

    CrossRef  Google Scholar 

  • Slotter, E. B., Gardner, W. L., & Finkel, E. J. (2010). Who am I with you? The influence of romantic breakup on the self-concept. Personality and Social Psychology Bulletin, 36, 147–160.

    CrossRef  PubMed  Google Scholar 

  • Smith, H. S., & Cohen, L. H. (1993). Self-complexity and reactions to a relationship breakup. Journal of Social and Clinical Psychology, 12, 367–384.

    CrossRef  Google Scholar 

  • Stephina, L. P., Perrewe, P. L., Hassell, B. L., Harris, J. R., & Mayfield, C. R. (1991). A comparative test of the independent effects of interpersonal, task, and reward domains on personal and organizational outcomes. Journal of Social Behavior and Personality, 6, 93–105.

    Google Scholar 

  • Truckenbrodt, Y. B. (2000). The relationship between leader-member exchange and commitment and organizational citizenship behavior. Acquisition Review Quarterly, 7, 233–244.

    Google Scholar 

  • Umoh, R. (2018). Why Amazon pays employees $5,000 to quit. CNBC. Retrieved from https://www.cnbc.com/2018/05/21/why-amazon-pays-employees-5000-to-quit.html.

  • VanderDrift, L. E., Lewandowski, G. W., Jr., & Agnew, C. R. (2011). Reduced self-expansion in current romance and interest in relationship alternatives. Journal of Social and Personal Relationships, 28, 356–373.

    CrossRef  Google Scholar 

  • Van Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: which aspects really matter? Journal of Occupational and Organizational Psychology, 77(2), 171–191.

    CrossRef  Google Scholar 

  • Wayne, S. J., & Ferris, G. R. (1990). Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study. Journal of Applied Psychology, 75, 487–499.

    CrossRef  Google Scholar 

  • Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40, 82–111.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Cheryl E. Gray .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and Permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Gray, C.E., McIntyre, K.P., Mattingly, B.A., Lewandowski, G.W. (2020). Self-concept Change at Work: Characteristics and Consequences of Workplace Self-expansion. In: Mattingly, B., McIntyre, K., Lewandowski, Jr., G. (eds) Interpersonal Relationships and the Self-Concept. Springer, Cham. https://doi.org/10.1007/978-3-030-43747-3_12

Download citation