Abstract
Negative impacts associated with allowing mass numbers of people into one area occur in a variety of ways. Overcrowding at an attraction creates issues with vandalism, litter, theft and degradation of the site, which in turn impedes tourists from experiencing full satisfaction with the destination due to these problems. In addition, destinations may become more commercialized in order to provide goods and services to tourists to generate more profits, causing a loss of the traditional culture and values of the destination. As a result, some of the more popular tourist destinations have increase fees, imposed fines, staggered hours of entrance and exit times, have hired educated staff members and have partnered with organisations to alleviate the negative impacts associated with overtourism at their heritage and cultural sites.
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Hugo, N.C. (2020). Overtourism at Heritage and Cultural Sites. In: Séraphin, H., Gladkikh, T., Vo Thanh, T. (eds) Overtourism. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-42458-9_10
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