Abstract
An abrupt societal shift toward increasingly impersonal, electronically mediated interaction contexts raises the question: how might such a change impact the process and outcomes of symbolic interaction? In this chapter we combine symbolic interactionist insights on role-taking with classical and contemporary scholarship on solidarity, interaction ritual chains, and bodily co-presence to advance a novel argument about how distance communication media may be undermining the microsocial foundations of human connectedness. We present results from a laboratory experiment in which we manipulated the communication medium between interaction partners and assessed vocal convergence—a non-consciously controlled, real-time indicator of group solidarity (i.e., interpersonal closeness). Results indicate that groups who interacted face-to-face experienced significantly greater solidarity than those who interacted in electronically mediated contexts. We discuss the implications of our findings and outline a research agenda that focuses on the promise of a neuro-interactionist approach, in particular, to provide a clearer understanding of the impact of distance media communication on symbolic interaction and social organization.
We are grateful to Robin Stryker for helpful comments and suggestions.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Bradbury, R. (2017). The digital lives of millennials and gen z. New York: Liveperson Inc.
Cărtărescu, I. (2010). Utility of online communities—Ways one can benefit from one’s online life. Journal of Comparative Research in Anthropology & Sociology, 1(2), 79–91.
Cast, A. D. (2004). Role-taking and interaction. Social Psychology Quarterly, 67(3), 296–309.
Cesareni, D., Cacciamani, S., & Fujita, N. (2016). Role taking and knowledge building in a blended university course. International Journal of Computer-Supported Collaborative Learning, 11(1), 9–39.
Chan, D. K.-S., & Cheng, G. H.-L. (2004). A comparison of offline and online friendship qualities at different stages of relationship development. Journal of Social and Personal Relationships, 21(3), 305–320.
Chóliz, M. (2010). Mobile phone addiction: A point of issue. Addiction, 105(2), 373–374.
Coco, A. (2008). Pagans online and offline: Locating community in postmodern times. Sociological Spectrum, 28(5), 510–530.
Collins, R. (2004). Interaction ritual chains. Princeton, NJ: Princeton University Press.
Collins, R. (2011, January 25). Interaction rituals and the new electronic media [Blog post]. Retrieved from http://sociological-eye.blogspot.com/2011/01/interaction-rituals-and-new-electronic.html.
Durkheim, E. (1947). The division of labor in society (G. Simpson, Trans.). Glencoe, IL: Free Press.
Durkheim, E. (1965). The elementary forms of religious life (J. W. Swain, Trans.). New York: Free Press.
Eyduran, E., Özdemir, T., & Alarslan, E. (2005). Importance of diagnostics in multiple regression analysis. Journal of Applied Sciences, 8(10), 1792–1796.
Fortunati, L. (2005). Is body-to-body communication still the prototype? The Information Society, 21(1), 53–67.
Franks, D. D. (1999). The role taking emotions and social control. http://people.vcu.edu/~dfranks/roletaking.htm. Accessed October 29, 2018.
Franks, D. D. (2003). Mutual interests, different lenses: Current neuroscience and symbolic interaction. Symbolic Interaction, 26(4), 613–630.
Franks, D. D. (2013). Why we need neurosociology as well as social neuroscience: Or—Why role-taking and theory of mind are different concepts. In D. D. Franks & J. H. Turner (Eds.), Handbook of neurosociology (pp. 27–32). New York: Springer, Dordrecht.
Frick, R. W. (1995). Accepting the null hypothesis. Memory & Cognition, 23(1), 132–138.
Goffman, E. (1963). Behavior in public places: Notes on the social organization of gatherings. New York: The Free Press.
Gregory, S. W., Jr. (1983). A quantitative analysis of temporal symmetry in microsocial relations. American Sociological Review, 48(1), 129–135.
Gregory, S. W., Jr. (1986a). A sociolinguistic indicator of group membership. Journal of Psycholinguistic Research, 15(3), 189–207.
Gregory, S. W., Jr. (1986b). Social psychological implications of voice frequency correlations: Analyzing conversation partner adaptation by computer. Social Psychology Quarterly, 49(3), 237–246.
Gregory, S. W., Jr. (1990). Analysis of fundamental frequency reveals covariation in interview partners’ speech. Journal of Nonverbal Behavior, 14(4), 237–251.
Gregory, S. W., Jr. (1994). Sounds of power and deference: Acoustic analysis of macro social constraints on micro interaction. Sociological Perspectives, 37(4), 497–526.
Gregory, S. W., Jr., & Hoyt, B. R. (1982). Conversation partner mutual adaptation as demonstrated by fourier series analysis. Journal of Psycholinguistic Research, 11(1), 35–46.
Gregory, S. W., Jr., & Kalkhoff, W. (2007). Analyzing sequences of interactive voice data using fast fourier transform analysis. The Mathematical Sociologist, 11(1), 4–8.
Gregory, S. W., Jr., & Webster, S. (1996). A nonverbal signal in voices of interview partners effectively predicts communication accommodation and social status perceptions. Journal of Personality and Social Psychology, 70(6), 1231–1240.
Gregory, S. W., Jr., Webster, S., & Huang, G. (1993). Voice pitch and amplitude convergence as a metric of quality in dyadic interviews. Language & Communication, 13(3), 195–217.
Gregory, S. W., Jr., Dagan, K., & Webster, S. (1997). Evaluating the relation of vocal accommodation in conversation partners’ fundamental frequencies to perceptions of communication quality. Journal of Nonverbal Behavior, 21(1), 23–43.
Hopcroft, R. L. (2013). In neurosociology and theory of mind (ToM). In D. D. Franks & J. H. Turner (Eds.), Handbook of neurosociology (pp. 231–241). New York: Springer, Dordrecht.
Iacoboni, M., & Dapretto, M. (2006). The mirror neuron system and the consequences of its dysfunction. Nature Reviews Neuroscience, 7(12), 942–951.
James, G., Witten, D., Hastie, T., & Tibshirani, R. (2017). An introduction to statistical learning with applications in r. New York: Springer.
Kalkhoff, W., & Gregory, S. W., Jr. (2008). Beyond the issues: Nonverbal vocal communication, power rituals, and ‘rope-a-dopes’ in the 2008 presidential debates. Current Research in Social Psychology, 14(3), 39–51.
Kalkhoff, W., Dippong, J., & Gregory, S. W., Jr. (2011). The biosociology of solidarity. Sociology Compass, 5(1), 936–948.
Kalkhoff, W., Serpe, R. T., Pollock, J., Miller, B., & Pfeiffer, M. (2016a). Neural-processing of identity-relevant feedback: An electroencephalographic study. In J. E. Stets & R. T. Serpe (Eds.), New directions in identity theory and research (pp. 195–238). New York: Oxford University Press.
Kalkhoff, W., Thye, S. R., & Pollock, J. (2016b). Developments in neurosociology. Sociology Compass, 10(3), 242–258.
Kalkhoff, W., Thye, S. R., & Gregory, S. W., Jr. (2017). Nonverbal vocal adaptation and audience perceptions of dominance and prestige. Social Psychology Quarterly, 80(4), 342–354.
Konrath, S. H., O’Brien, E. H., & Hsing, C. (2011). Changes in dispositional empathy in American college students over time: A meta-analysis. Personality and Social Psychology Review, 15(2), 180–198.
Kushlev, K., Hunter, J. F., Proulx, J., Pressman, S. D., & Dunn, E. (2019). Smartphones reduce smiles between strangers. Computers in Human Behavior, 91, 12–16.
Lawler, E. J., & Yoon, J. (1996). Commitment in exchange relations: A test of a theory of relational cohesion. American Sociological Review, 61(1), 89–108.
Levin, Y. (2016). The fractured republic. New York: Basic Books.
Lin, H.-F., & Lee, G.-G. (2006). Determinants of success for online communities: An empirical study. Behaviour & Information Technology, 25(6), 479–488.
Ma, Y., Mazumdar, M., & Memtsoudia, S. G. (2012). Beyond repeated-measures analysis of variance. Regional Anesthesia and Pain Medicine, 37(1), 99–105.
McPherson, M., Smith-Lovin, L., & Brashears, M. E. (2006). Social isolation in America: Changes in core discussion networks over two decades. American Sociological Review, 71(3), 353–375.
Mead, G. H. (1934). Mind, self, and society. Chicago: University of Chicago Press.
Musolf, G. R. (2012). The superiority delusion and critical consciousness: The paradox of role-taking refusal in the microfoundation of dehumanization and resistance. Studies in Symbolic Interaction, 39, 71–120.
Nakamura, T. (2015). The action of looking at a mobile phone display as nonverbal behavior/communication: A theoretical perspective. Computers in Human Behavior, 43, 68–75.
Niemeyer, R. E. (2013). What are the neurological foundations of identities and identity-related processes? In D. D. Franks & J. H. Turner (Eds.), Handbook of neurosociology (pp. 149–166). New York: Springer, Dordrecht.
Perrin, A. (2015). Social networking usage: 2005–2015. Pew Research Center. http://www.pewinternet.org/2015/10/08/social-networking-usage-2005-2015/. Accessed October 18, 2018.
Perrin, A., & Jiang, J. (2018). About a quarter of U.S. adults say they are “almost constantly” online. http://www.pewresearch.org/fact-tank/2018/03/14/about-a-quarter-of-americans-report-going-online-almost-constantly/. Accessed October 18, 2018.
Pierce, J. R., & Noll, M. (1990). Signals: The science of telecommunications. New York: Scientific American Library.
Primack, B. A., Shensa, A., Sidani, J. E., White, E. O., Lin, L. Y., Rosen, D., et al. (2017). Social media use and perceived social isolation among young adults in the U.S. American Journal of Preventive Medicine, 53(1), 1–8.
Rainie, L., & Zickuhr, K. (2010). Video calling and video chat. Pew Research Center. http://www.pewinternet.org/2010/10/13/video-calling-and-video-chat/. Accessed October 18, 2018.
Reich, S. M. (2010). Adolescents’ sense of community on Myspace and Facebook: A mixed-methods approach. Journal of Community Psychology, 38(6), 688–705.
Rideout, V. (2017). The common sense census: Media use by kids age zero to eight. San Francisco, CA: Common Sense Media.
Rideout, V., & Robb, M. B. (2018). Social media, social life: Teens reveal their experiences. San Francisco, CA: Common Sense Media.
Rizzolatti, G., & Craighero, L. (2004). The mirror-neuron system. Annual Review of Neuroscience, 27, 169–192.
Ryan, C. (2018). Computer and internet use in the United States: 2016 (American Community Survey Reports, ACS-39). Washington, DC: U.S. Census Bureau.
Schulte-Rüther, M., Otte, E., Adigüzel, K., Firk, C., Herpertz-Dahlmann, B., Koch, I., et al. (2016). Intact mirror mechanisms for automatic facial emotions in children and adolescents with autism spectrum disorder. Autism Research, 10(2), 298–310.
Schwalbe, M. L. (1988). Role taking reconsidered: Linking competence and performance to social structure. Journal for the Theory of Social Behavior, 18(4), 411–436.
Schwalbe, M. L. (1991). Role taking, self-monitoring, and the alignment of conduct with others. Personality and Social Psychology Bulletin, 17(1), 51–57.
Shott, S. (1979). Emotion and social life: A symbolic interactionist analysis. American Journal of Sociology, 84(6), 1317–1334.
Stryker, R., & Stryker, S. (2016). Does Mead’s framework remain sound? In J. E. Stets & R. T. Serpe (Eds.), New directions in identity theory and research (pp. 31–57). New York: Oxford University Press.
Stryker, S. (2008). From Mead to structural symbolic interactionism and beyond. Annual Review of Sociology, 34, 15–31.
Suler, J. (2004). The online disinhibition effect. CyberPsychology & Behavior, 7(3), 321–326.
Teitell, B. (2017, September 21). The texts are coming from inside the house. Boston Globe. https://www.bostonglobe.com/lifestyle/2017/09/21/the-texts-are-coming-from-inside-house/a4Vaaol7RS7YCnlBSKOn9N/story.html. Accessed October 8, 2018.
Thornton, B., Faires, A., Robbins, M., & Rollins, E. (2014). The mere presence of a cell phone may be distracting. Social Psychology, 45(6), 479–488.
Tuckel, P., & O’Neill, H. (2005). Ownership and usage patterns of cell phones: 2000–2005. Presented at the Annual Conference of the American Association for Public Opinion Research, Miami Beach, FL, May 2005.
Turkle, S. (2011). Alone together: Why we expect more from technology and less from each other. New York: Basic Books.
Williams, D. (2006). Groups and goblins: The social and civic impact of an online game. Journal of Broadcasting & Electronic Media, 50(4), 651–670.
Williams, P. J. (2009). Community, frame of reference, and boundary: Three sociological concepts and their relevance for virtual worlds research. Qualitative Sociology Review, 5(2), 3–16.
Woyke, E. (2014). The smartphone anatomy of an industry. New York: The New Press.
Wright, R. J. (2014). Research methods for counseling: An introduction. Thousand Oaks, CA: Sage.
Zhao, S. (2003). Toward a taxonomy of copresence. Presence, 12(5), 445–455.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Kalkhoff, W., Dippong, J., Gibson, A., Gregory, S.W. (2020). Society in Peril? How Distance Media Communication Could Be Undermining Symbolic Interaction. In: Serpe, R.T., Stryker, R., Powell, B. (eds) Identity and Symbolic Interaction. Springer, Cham. https://doi.org/10.1007/978-3-030-41231-9_12
Download citation
DOI: https://doi.org/10.1007/978-3-030-41231-9_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-41230-2
Online ISBN: 978-3-030-41231-9
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)