Abstract
In view of the importance of knowledge as a key resource for companies sustainability and improvement, and in view of the existing efforts made to keep organizations informed about the way they should take care of their know-how, this chapter describes ALTUS, a process-oriented, knowledge maturity model, that helps organizations to assess its knowledge maturity level regarding the performance of a set of capabilities that are oriented to improve strategic or business goals through the accomplishment of several specific knowledge governance processes. This orientation through capabilities, processes and strategic/business goals achievement for knowledge governance is auditable, traceable and sustainable along the time.
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Notes
- 1.
ALTUS: Acronym formed with the words in English: assessment, learnability, usability and accessibility, organizational knowledge qualities that are sought through the use of ALTUS.
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Sanchez-Segura, MI., de Amescua Seco, A., Medina-Dominguez, F., Dugarte-Peña, GL., Mora-Soto, JA. (2020). ALTUS: A Process-Oriented, Knowledge Governance Maturity Model. In: Matos, F., Vairinhos, V., Salavisa, I., Edvinsson, L., Massaro, M. (eds) Knowledge, People, and Digital Transformation. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-030-40390-4_10
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