Abstract
Building on the findings and insights from the previous chapter and in order to fully achieve the third objective, primary data are collected by interviewing 10 top managers with extensive experience in LM.
The findings most importantly provide sufficient evidence regarding the validity of the newly developed conceptual model. Furthermore, highly valuable fresh insights are presented concerning formerly and newly identified stakeholders, their importance, requirements, contributions, associated indicators, and the relationships between them.
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Notes
- 1.
Winner of “Best of consulting“contest in 2013 of WirtschaftsWoche, a renowned German business trade publication (for further details see: http://www.wiwo.de/erfolg/management/best-of-consulting-auf-der-ueberholspur/8951508.html).
- 2.
Reference is made to the respondents of the main study, as the participants for the pilot interviews have been chosen for the specific purpose of validating the interview protocol and especially R02 to identify relevant senior management measures.
- 3.
The Quandt family owned 46.7% of BMW AG, as of end of 2016.
- 4.
“Locust” is used as an insult in Germany for private equity firms.
- 5.
At Foxconn, an Apple supplier, several cases of suicide due to bad working conditions have been reported (see e.g. https://www.chinadialogue.net/article/show/single/en/8826-Dying-for-an-iPhone-the-lives-of-Chinese-workers).
- 6.
For further descriptions regarding SMART targets, see for example Doran (1981).
- 7.
Bosch is a renowned German automotive supplier
(see e.g. http://reneweconomy.com.au/bosch-daimler-working-together-fully-automated-driverless-system-98113/).
- 8.
Burmester is a German premium class car audio supplier
(see e.g. https://www.whathifi.com/news/burmester-develops-3d-sound-system-new-porsche-panamera).
- 9.
Takata is an airbag supplier who had to recall 100 m airbags in 2016 due to safety issues
(see e.g. http://fortune.com/2016/06/10/the-takata-airbag-recall-is-now-a-full-blown-crisis/).
- 10.
At Foxconn, an Apple supplier, several cases of child labour were discovered in 2012
(see e.g. https://www.theguardian.com/technology/2013/jan/25/apple-child-labour-supply).
- 11.
The respondent referred to the tax avoidance strategy implemented by Amazon
(see e.g. http://europe.newsweek.com/amazon-jeff-bezos-taxes-479814?rm=eu)
- 12.
The respondent refers to the scandal of a VW trip to Lisbon in 2003
(see e.g. https://www.theguardian.com/world/2008/jan/13/germany.automotive)
- 13.
Mr. Martin Winterkorn was CEO of Volkswagen AG from 2009–2015.
- 14.
Mr. Herbert Diess has been CEO of Volkswagen AG from 2015 to the present.
- 15.
According to the rephrased categories, this is compensation package, job content and development, and work environment.
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Kaufmann, G. (2020). Lean Value Creation Process: Findings from Primary Data. In: Aligning Lean and Value-based Management. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-030-38467-8_5
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